- LCD BacPac + Original HD HERO Camera
If you are using the LCD BacPac™ with the Original HD HERO camera, the most current camera software update is required and needs to be installed on your on your HD HERO camera.
- LCD BacPac + HD HERO2 Camera
If you are using the LCD BacPac with the HD HERO2 camera, the LCD BacPac is compatible with the HD HERO2 camera out of the box and NO software update is required.
**NOTE: There is a known bug with a past software update for the HD HERO2 camera, that could cause the LCD BacPac and camera communication to fail after several uses, preventing the LCD BacPac from fully powering on. This error has been corrected through a newer software update for the HD HERO2 camera. If you have experienced this issue, first, please make sure to update your camera to the most current software update:
Once you have updated the camera, please follow the steps below to repair the connection:
1. Power on the camera
2. Press and hold the LCD BacPac button
3. Attach the LCD to the camera while continuing to hold the button
4. After about 5-10 seconds you will have the LCD BacPac power back on