What is your request about?


HERO3+ Black Edition

Quick Start Guides

Product Manuals

Music Bundle Manual

Answers to the most common questions:

HERO3+ Waterproof Housing Depth Rating

The depth rating for the camera depends on what housing you are using. Each of the HERO3+ cameras come with the Standard Housing that is capable of withstanding depths of up to 131 feet (40 meters). If you are using the Dive Housing, it is waterproof to 197' (60 meters) If you are using a BacPac, here are the depth ratings: If you are using the Dive Housing BacPac Backdoor, the depth rating is 197' (60 meters). If you are using the HERO3+ Standard Housing with the HERO3+ Standard BacPac Backdoor,... Read More »

Is HDCP Enabled in HERO3+?

No, High-bandwidth Digital Content Protection (HDCP) is not enabled for HERO3+ cameras.

What are the Holes on the Side/Top of the HERO3+ Camera?

The holes on the side and top of the HERO3+ Black Edition and Silver Edition cameras are microphones.

What are the Minimum and Maximum Shutter Speeds for HERO3+?

This article contains information on minimum and maximum shutter speed. Minimum shutter speed: 1/8192 sMaximum shutter speed: Photo = 1/2 s, Video = 1/(frame rate)

HERO3+ HDMI Output Information

What Compression does HERO3+ Video Playback and Live Preview use when Sent Over HDMI? For live feed, HERO3 cameras output uncompressed video over HDMI output. For video playback, video is stored compressed on camera but upon playback video is uncompressed and output over HDMI. How Much Latency is there in HDMI Live Preview from the HERO3+ Camera? You will generally see about a 2-3 frame delay when using HDMI live preview. What's the color space of the HDMI output (i.e. RGB)? The color space of the HDMI output is RGB in... Read More »

What is the Center of Gravity on the HERO3+ Camera?

This applies to a camera with a battery, not in a Waterproof Housing. Facing the camera the center of gravity is 30.02mm from the left edge, 6.96mm from the front plate.

What is the Pixel Pitch in HERO3+ Cameras?

The pixel pitch for HERO3+ cameras (both Black and Silver Editions) is 1.55 microns.

What is the Power Draw of HERO3+ Cameras While Charging?

The battery charge current varies during the charging cycle from 1A to 60mA. The maximum current depends on the source. 1A from a wall charger. 500mA off a laptop USB 2.0 port.

HERO3+ Camera Photo Dimensions

This article shows the available photo options in the HERO3+ Black and Silver Edition cameras and the corresponding photo size for each option. HERO3+ Black Edition 12 MP Wide: 4000 x 3000 pixels7 MP Wide: 3000 x 2250 pixels7 MP Medium: 3000 x 2250 pixels5 MP Medium: 2560 x 1920 pixels HERO3+ Silver Edition 10 MP Wide: 3680 x 2760 pixels7 MP Wide: 3072 x 2304 pixels5 MP Medium: 2624 x 1968 pixels

How to Pair Your HERO3+ Camera and Wi-Fi Remote

If you can't control your HERO3+ camera with your Wi-Fi Remote, try pairing the two devices. In most cases, this corrects the issue. If it doesn't, use the "Contact Us" form to contact a GoPro Tech Support Rep so we can help you out. Here’s how to pair your HERO3+ Camera and Wi-Fi Remote: To get started, make sure your camera and remote have a full charge and are powered OFF. Part 1 - Get your HERO3+ camera ready for pairing mode 1. Power ON the HERO3+ camera. 2. Press the... Read More »