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GoPro App

Product Updates

Answers to the most common questions:

Wireless Camera Software Update Questions

How long does it take to download a GoPro camera update with the GoPro App? This will vary based on the conditions present. If you have about 2.5 Mbps download speed, it will take about 80 seconds. Is there a cost to my cellular data plan? This will depend on your carrier and cellular data plan, so check with your carrier for specifics. The file is about 25 MB and will normally take around 80 seconds to download. Please note that the GoPro App default is automatically set for downloads to... Read More »

HERO3+ Resolutions Supported by GoPro App Preview (iOS and Android OS)

The following chart shows the supported video resolutions for video preview in the GoPro App. *If preview doesn't start using 960p, try using a different resolution such as: 1080p or 720p

How to Share GoPro Video to Social Sharing Apps

This article describes processes to share video to Instagram or other social sharing sites. If you want to share a file from the GoPro App Once photos or videos have been copied to the device’s native photo album the user can share the photos or videos through email, text, and social media sites instantly. Steps to access the files and how to share are below: iOS Go to the device’s photo album Select GoPro Album Select Thumbnail Select the share icon Select from the options available Android Go to 'My GoPro... Read More »

Unable to Delete 3D Files or Format an SD Card From the GoPro App

This is a normal, designed feature to eliminate the risk of loosing desired 3D footage. You can’t delete 3D files or format the SD card from the App. The trash can and formatting options will no longer be available in the App when connected to a Dual HERO System.

How to Turn the GoPro Photo of the Day into the Wallpaper on Your Mobile Device

What are you trying to do? Turn the GoPro Photo of the Day into mobile device wallpaper. Where does it apply? Android devices How to do it As of GoPro App version 2.4 it is possible to set the GoPro Photo of the Day as the wallpaper on a phone or tablet. Here is how to set the wallpaper: Step 1: Select Settings from the GoPro App Home page. Step 2: Change the GoPro Wallpaper to ON. Note: Go to Settings > "Accounts" or "Accounts & Sync" to ensure that sync... Read More »

No Preview When Using iDrive

Issue descriptionPreview does not start or the iDrive system only displays the GoPro logo. Environment iPhone 4s and up iOS 7 and up BMW or Mini with iDrive Apps HERO3+ Cameras SolutionThe iDrive system may not render the preview screen for the following reasons: United States customers: The parking brake needs to be engaged in order for preview to display. European customers: Preview won't display if you are driving 3km/h or faster. If you are not using a HERO3+ camera, you will not get preview. If you are not using a... Read More »

What is the iDrive BMW App?

With the GoPro App v2.4 for iOS, BMW & Mini drivers will be able to control their camera using the iDrive system. Requirements You must have an iPhone 4S or higher using iOS 7 and higher Your car must have iDrive Apps BMWs starting March 2011 Minis starting November 2010 Setup Instructions To control a GoPro camera using the iDrive system, you must have the camera powered on with Wi-Fi powered on and in GoPro App mode. You must then establish a connection with their iOS device and your GoPro camera... Read More »

HERO4 Resolutions Supported by GoPro App Preview (iOS and Android OS)

The HERO4 is designed to render a preview at most all resolutions. Even when the camera has started recording, the preview should still be available. Please keep in mind that compatibility will vary depending on the mobile device. Note: Preview is not possible if you are using a HERO4 camera in combination with an iPhone4.

How To Use the GoPro App for Night Photo

What are you trying to do? The camera LCD screen may be difficult to see at night in order to set it up for Night Photo. Using the GoPro App will allow you to setup the camera without having to look at the front LCD. While the preview screen on the GoPro App may not show what the camera is actually capturing, downloading the photo from the camera's memory card to your smart device will display the actual result of your Night Photo. Where does it apply? HERO4 HERO3+ HERO3 HD... Read More »

Video Tutorial – Pairing Your Camera with GoPro App

Learn the steps and tips on how to best pair your HERO4 camera with the GoPro App on your mobile device. Music: Broke for Free Golden Hour