What's the issue?
GoPro Studio fails to successfully launch after previously starting properly and creating a project. In some cases this may be accompanied by a crash as well.
Where does it apply?
- GoPro Studio
How to fix it
- Open the "Task Manager" (you can do this by pressing CTRL+ALT+DELETE) and go into processes. If you see any instances of GoPro Studio, end the task and then try to reopen GoPro Studio.
- Verify that your computer meets the minimum system requirements by comparing your computer's specs to our requirements here: Minimum System Requirements. Click on the Start Menu, then right-click on the word "Computer" or “My Computer”, and click “Properties”. Once you have done this, scroll down to the System Information for Processor and RAM. You can find your graphics card by clicking on the small arrow to the left of “Display Adapters” in your Device Manager.
- Make sure you are logged in as an administrator.
- Locate the shortcut for the program in the Start Menu or on the Desktop. Right-click on it and choose "Properties". Look for the "Compatibility" tab. Check to make sure that the box "Run in compatibility mode for..." is not checked.
- Run Windows Update to make sure you have all the latest Windows Updates and Service Packs, especially everything that has to do with Microsoft .Net Framework. Some computers may not search for the .Net Framework updates. To ensure that Windows Updates searches and installs all the updates, follow the steps below:
- Click Windows button(Start Button)
- Search for "Turn Windows features on or off" (If they are using Windows 8, go to the Search icon along the right side, then make sure to choose Settings as a filter then type "Turn Windows features on or off")
- Select Microsoft .Net framework 3.x.x
- Check all the boxes
- Click OK
- Some computers may not have all the Windows components installed (even after the update), more specifically the Microsoft Visual C++ 2008 SP1 Redistributable Package (x86). This can be found on the following link: http://www.microsoft.com/en-us/download/details.aspx?id=5582
- Uninstall and reinstall GoPro Studio.
- Close GoPro Studio.
- Go to Start Menu > Control Panel > Programs and Features (Or all Programs if you have Windows XP)
- Find "GoPro Studio" and uninstall it.
- Reinstall GoPro Studio.
- Temporarily disable your anti-virus software. You can usually do this by the following, although you may need to research your particular software if the below steps don't work for you:
- Click the Anti-virus software icon in the task bar (by the clock in the bottom-right of the computer screen). If you don’t see it, click the up arrow next to the clock, and you should see the icon in there.
- Right-click on the icon.
- Click “Disable for 1 hour” or something similar. This option is available in most anti-virus programs. Do not choose "Disable until restart."
- Verify that your computer meets the minimum system requirements by comparing your computer's specs to our requirements here: Minimum System Requirements
- Try quitting other programs that you may have running, but that you are not using.
- Make sure that you have downloaded and installed all of the latest updated for your computer. To do this go to the Apple icon in the upper-left and click Software Update.
- Try uninstalling and reinstalling GoPro Studio.