This article explains why your video file might not be importing properly into GoPro Studio.

  1. Make sure that you are not trying to import the footage directly from an SD card.  First copy the files to a folder on your computer.
  2. Make sure that you have the latest version of Quicktime installed.
  3. Next, make sure that there are no non-English characters in the name of the the file being imported, or the folder path where the file is saved.
  4. Do not rename the file(s) prior to importing into GoPro Studio.
  5. Make sure that you are trying to import the file into the correct "Room".  GoPro Studio will not allow you to import the wrong file type into the wrong Room.
    • All files, including MP4 files generated by GoPro cameras, should only be imported into the Step 1: Import Room.
    • Files which have already been converted into GoPro Cineform AVI or MOV files, should only be imported into the Step 2: Edit Room.
  1. If you have confirmed that you are trying to import your files into the correct room, try playing the files with QuickTime Player or Windows Media Player to confirm that the files are not damaged.
  2. If your MP4 files still don’t import into the Step 1: IMPORT Room, make sure that they were not processed through some other application or import method, like iPhoto or iMovie. Files processed through iPhoto or iMovie are modified by those applications to the point where GoPro Studio doesn’t recognize them as GoPro camera footage. In this case copy the files directly from the SD card to your computer and then import into GoPro Studio.
  3. If your files are stored on an external drive, try copying your files to an internal drive and then import into Studio.
  4. Try creating a new project and then import.