What's the issue?

If your camera displays a:

  • Bicycle and a plus sign (+)
  • Bandage
  • "REPAIRING FILE" notification

it means that a file may have been corrupted during prior filming or access of the SD card.  While the icon is showing on the screen, press ANY BUTTON on the camera, and the camera will repair the file (NOTE: The HERO4 Session will automatically attempt to repair the file, no button press is necessary). While the camera is attempting to recover the file, the icon will blink repeatedly.  Once completed, the camera’s screen will revert to the normal file counter display.

Where does it apply?

  • HERO4
  • HERO4 Session
  • HERO3+
  • HERO3
  • HERO

How to fix it

If pressing a button does not repair the file, try the following:

HERO3, HERO3+ & HERO4 (Black & Silver)

  1. Remove the battery and SD card from the camera.
  2. Reinsert the battery only and power on the camera.
  3. Insert the MicroSD card and then press any button.


  1. Power off the camera.
  2. Remove the SD card, then power on the camera.
  3. Insert the MicroSD card and then press any button.

Here are some ways you can prevent file corruption in the future:

  1. Use a known-good SD card. Here’s a link to our SD Card Considerations article.
  2. Prior to recording new footage (and saving any wanted previous footage), format the SD card using the camera. Here are links to instructions if you’re not sure how to do that: 
  3. For the HERO3, HERO3+ & HERO4, use the I/O Door to cover the SD card slot when the camera is in use.  This will lessen the amount of vibration the card is subjected to.