If you bought your product directly from GoPro on, and you are not satisfied with your purchase within 30 days of receipt, you can return it following the below procedure. Your card will be credited upon receipt of the returned merchandise.

Request an RMA (Return Merchandise Authorization) number by contacting GoPro Customer Support
Package products along with a copy of the RMA form.
Write the RMA number on the outside of the box and send to (items must be received by GoPro within 14 days of issuing the RMA):

Americas EMEA APAC
GoPro Returns
2111 Eastridge Ave
Riverside, CA 92507 USA
GoPro Returns
Smakterweg 100
5804 AM Venray
The Netherlands
GoPro Returns
51 Ubi Avenue 3
Singapore 408858

30 DAY MONEY BACK GUARANTEE: (GoPro Webstore Purchases)

We want you to be totally psyched about the products you purchase from GoPro's webstore at If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 30 Day Money Back Guarantee. Also, associated shipping fees are not refundable. NOTE: this guarantee only applies to orders placed on GoPro's webstore at