Newsweek Names GoPro Top in Customer Service
From brick-and-mortar to online-only, Newsweek searched near and far, high and low, in-person and online to find the best of the best in customer service. And as we enter the holiday season, we are extremely grateful to be featured on the America's Best Customer Service 2019 list by Newsweek.
Newsweek highlights the best in customer service across the nation each year, showcasing the companies that are providing the best customer service.
Or as they put it: “As we examined the larger, impersonal forces that are transforming retail, it seemed like a good time to recognize a more personal factor in business success: the ways in which many companies nurture their relationships with consumers. We worked with Statista, the respected global research firm, to collect and analyze data across 141 retail categories. The compiled rankings reveal the best customer-service companies.”
GoPro was recognized in the "Online Retailers: Sports and Leisure" section under the "Photo and Video Equipment" category alongside Canon and B&H.
As a company, we are constantly striving to be one with our customers, by wow’ing them with our products, and when assistance is needed, by providing expert customer service. This is a major priority for GoPro, so we’re stoked to be included on Newsweek’s honor roll!