Blank White or Black Screen Appears When Logging into Quik for desktop
What’s the issue?
When trying to log into QDA, you get a blank white or black screen which hangs indefinitely. Below is an example of receiving a black screen.
Where does it apply?
Quik for desktop - Windows 10
How to fix it
Close Quik for desktop
Open the Task Manager and navigate to the
tab. Under the
section, look for
highlight it, and click
Now that Quik is closed, completely disable Wi-Fi on your computer. If connected via ethernet, remove your ethernet from the computer.
Reopen Quik for desktop and confirm that the program has logged you in successfully.
Re-enable Wi-Fi or reconnect the ethernet cable to your computer. After about 30 seconds, you should see your account log you in automatically in the top right-hand corner of the main gallery.
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Quik for desktop;
There’s more help on the GoPro Support Hub
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