Reset Camera Settings

What are you trying to do?

Reset the camera to the default settings.  This can be done for a variety of reasons including:
  • Anytime you're experiencing a problem and you want to make sure that the camera settings aren't contributing to the issue.
  • If you are experiencing a lag time when changing settings with the menu buttons.
  • HDMI connection issues.
If you are trying to reset the camera's Wi-Fi name and password, check out this article.

Where does it apply?

  • HERO7 Black
  • HERO7 Silver
  • HERO7 White
  • HERO (2018)
  • HERO6 Black
  • Fusion
  • HERO5 Black
  • HERO4 Black
  • HERO4 Silver
  • HERO3+ Black Edition
  • HERO3+ Silver Edition
  • HERO3: Black Edition (v03.00)
  • HERO3 Silver & HERO3 White
  • HERO (2014), HERO+, HERO+LCD

How to do it

*** Keep in mind this will NOT reset the camera's Wi-Fi name and password. 

HERO7 Black
 
Camera Defaults
  1. From the main screen, swipe down.
  2. Tap Preferences > Reset > Reset Defaults > Confirm Reset
NOTE: Resets all settings except Date, Time, Camera Name and Password, Language, and Video Format
 
Factory Reset
  1. From the main screen, swipe down.
  2. Tap Preferences > Reset > Factory Reset > Confirm Reset
NOTE: In addition to Camera Defaults, this resets date/time, clears your connections, and removes the camera from your GoPro Plus account.

HERO7 Silver
 
Camera Defaults
  1. From the main screen, swipe down.
  2. Tap Preferences > Reset > Reset Defaults > Confirm Reset
NOTE: Resets all settings except Date, Time, Camera Name and Password, Language, and Video Format
 
Factory Reset
  1. From the main screen, swipe down.
  2. Tap Preferences > Reset > Factory Reset > Confirm Reset
NOTE: In addition to Camera Defaults, this resets date/time, clears your connections, and removes the camera from your GoPro Plus account.

HERO7 White

Camera Defaults
  1. From the main screen, swipe down.
  2. Tap Preferences > Reset > Reset Defaults > Confirm Reset
 
NOTE: Resets all settings except Date, Time, Camera Name and Password, Language, and Video Format
 
Factory Reset
  1. From the main screen, swipe down.
  2. Tap Preferences > Reset > Factory Reset > Confirm Reset
NOTE: In addition to Camera Defaults, this resets date/time, clears your connections, and removes the camera from your GoPro Plus account.

 
HERO6 Black
 
Camera Defaults
  1. From the main screen, swipe down.
  2. Tap Preferences > Camera Defaults > Reset.
NOTE: Resets all settings except for date/time, and your camera's username/password. 

    Factory Reset
    1. From the main screen, swipe down.
    2. Tap Preferences > Factory Reset > Reset.
    NOTE: In addition to Camera Defaults, this resets date/time, camera username/password, and unregisters the device from your GoPro Plus account

    Fusion

    Factory Reset
    1. Press the Mode button (side) to power on your camera.
    2. Press the Mode button repeatedly until the Settings icon (wrench) appears; press the Shutter button (front) to enter Settings.
    3. Press the Shutter button five times to bring up the Preferences settings. 
    4. Press the Mode button repeatedly, until "RESET" is highlighted at the bottom of the list, then press the Shutter button to select. 
    5. Press the Mode button to highlight "RESET," then press the Shutter button to confirm and restore the camera to Factory Settings. 

    HERO5 Black, HERO (2018)
     
    Camera Defaults
    1. From the main screen, swipe down.
    2. Tap Preferences > Camera Defaults > Reset.
    NOTE: Resets all settings except for date/time, and your camera's username/password. 

      Factory Reset
      1. From the main screen, swipe down.
      2. Tap Preferences > Factory Reset > Reset.
      NOTE: In addition to Camera Defaults, this resets date/time, camera username/password, and unregisters the device from your GoPro Plus account

      HERO5 Session
       
      Factory Reset
      1. With your camera off, press the Menu button to turn on the status screen.
      2. Press the Menu button repeatedly until you get to Exit Menu.
      3. Press and hold Shutter button for 8 seconds.
      4. Press the Menu button to move to Yes, then press the Shutter button to select it.
      NOTE: This resets camera defaults, date/time, camera username/password, and unregisters the device from your GoPro Plus account.


      HERO4 Instructions
      1. Press the Mode (front) button until you see the Setup Gear icon.
      2. Press the Shutter (top) button to select it.
      3. Press the Mode (front) button until Reset Cam is highlighted.
      4. Press the Shutter (top) button to select it.
      5. Press the Mode (front) button to highlight Reset.
      6. Press the Shutter (top) button to select it.
      7. When the camera powers on, it will be set to all of the factory defaults.

       
      HERO3 Black & HERO3+ Instructions
      1. Hold down the Shutter (S) button.
      2. Press the Power (P) button while holding the Shutter button.
      3. When the camera powers on, it will be set to all of the factory default


      HERO+LCD / HERO+ / HERO (2014)
      1. Perform a Manual Update. (HERO, HERO+, HERO+ LCD)


      HERO3 White & HERO3 Silver
      1. Perform a Manual Update

      If you need additional help performing any steps, please give our Customer Support Team a shout and they will be happy to assist. 

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