How to manually update your GoPro.
1. Download the update folder to your computer.
2. Insert your camera's microSD™ card into your computer using a microSD card adapter or USB reader.
Open a new Finder window and select Downloads on the left to find the UPDATE.zip file.
Double-click on the UPDATE.zip file. It will create an UPDATE folder.
Look for your microSD card in the Devices section in the sidebar. It will be listed as Untitled. Drag the UPDATE folder to your microSD card.
Eject your microSD card by selecting the eject icon.
Click on the 'Windows' icon on the lower left corner of your screen.
Click on the 'Computer' link in the right-hand list.
Then click on the 'Downloads' link on the left side to find the Update.zip file.
Right-click on the UPDATE.zip file, click "Extract All", and then Save.
Do not change the destination folder.
You will now see the UPDATE folder you just 'extracted' next to the original UPDATE.zip file you downloaded.
Look under the DEVICES section on the left of the Finder window. You will see your microSD card listed as 'NO NAME'. Drag the UPDATE folder to your microSD card labeled ‘NO NAME’.
Safely remove the microSD Card from your computer.
Be sure your camera is powered off.
Insert your microSD card into your camera and power it on.
Your camera will automatically start the update.
It will beep and turn itself off and on several times. A check mark on the front screen will let you know when it's done.
Need help? Get GoPro Support.