How to manually update your GoPro.

1. Download the update folder to your computer.

2. Insert your camera's microSD™ card into your computer using a microSD card adapter or USB reader.

3. Transfer the update file to your microSD card.

2

Open a new Finder window and select Downloads on the left to find the UPDATE.zip file.

3

Double-click on the UPDATE.zip file. It will create an UPDATE folder.

4

Look for your microSD card in the Devices section in the sidebar. It will be listed as Untitled. Drag the UPDATE folder to your microSD card.

Be sure to drag the UPDATE folder and not the UPDATE.zip file.

Do not drag any folders with numbers to your microSD card. For example, UPDATE(1) or UPDATE(2).

5

Eject your microSD card by selecting the eject icon.

1

Click on the 'Windows' icon on the lower left corner of your screen.

2

Click on the 'Computer' link in the right-hand list.

3

Then click on the 'Downloads' link on the left side to find the Update.zip file.

4

Right-click on the UPDATE.zip file, click "Extract All", and then Save.

Do not change the destination folder.

5

You will now see the UPDATE folder you just 'extracted' next to the original UPDATE.zip file you downloaded.

6

Look under the DEVICES section on the left of the Finder window. You will see your microSD card listed as 'NO NAME'. Drag the UPDATE folder to your microSD card labeled ‘NO NAME’.

Be sure to move the UPDATE folder to the root level of the microSD card only. Do not move the UPDATE.zip file. 

Do not drag an update folder with numbers added to the end such as UPDATE(1), UPDATE(2) if they appear.

7

Safely remove the microSD Card from your computer.

4. Install the update on your camera.

1

Be sure your camera is powered off.

2

Insert your microSD card into your camera and power it on.

3

Your camera will automatically start the update.

4

It will beep and turn itself off and on several times. A check mark on the front screen will let you know when it's done.

  • If you get a CAMERA UPDATE FAILED message, remove and re-insert the battery and restart the update from the beginning.

Need help? Get GoPro Support.