How to manually update your GoPro.

1. Download the update file to your computer.

2. Insert your camera's microSD™ card into your computer using a microSD card adapter or USB reader.

3. Transfer the update file to your microSD card.

2

Open a new Finder window and select Downloads on the left to find the UPDATE.zip file.

3

Double-click on the UPDATE.zip file.

4

Look for your microSD card in the Devices section in the sidebar. It will be listed as Untitled (unless you renamed your card). Drag the update file to your microSD card.

  • Be sure to drag the UPDATE folder and not the UPDATE.zip file.
  • Do not drag any folders with numbers to your microSD card. For example,
    UPDATE(1) or UPDATE(2).

5

Eject your microSD card by selecting the eject icon.

1

Click the Windows icon in the lower left corner of your screen.

2

Click "Computer" in the right-hand list.

3

Then click “Downloads” on the left to find the Update.zip file.

4

Right click on the UPDATE.zip file, click Extract All, and then Save.

5

The UPDATE folder will appear next to the original UPDATE zip file you downloaded.

6

Look in the devices section on the left. Your microSD card will be listed here as “No Name” (unless you renamed it). Drag the update file to your microSD card.

  • Be sure to drag the UPDATE folder and not the UPDATE zip file. 
  • Do not drag any folders with numbers to your microSD card. For example, UPDATE(1) or UPDATE(2).

7

Right click to eject your microSD card.

4. With your camera powered off, insert the microSD card into your camera and power it on.

Heads Up: Your battery must be at least 20% charged to install the update.

1

Be sure your camera is powered off.

2

Insert your microSD card into your camera and power it on.

3

Your camera will automatically start the update.

4

It will beep and turn itself off and on several times. A check mark on the front screen will let you know when it's done.

If you get a CAMERA UPDATE FAILED message, remove and reinsert the battery and restart from the beginning.

Need help? Get GoPro Support.