header_phone_icon (888) 600 4659
US header_header_dropdown
Language_select_icon
Shipping To:
Select Your Language:

What is your request about?

Wi-fi-combo-kit-thumb

Wi-Fi Combo Kit

PREMIUM ACCESSORIES

Product Updates

Product Manuals

Wi-Fi Remote

Answers to the most common questions:
Wi-Fi Remote Update Troubleshooting
If you are experiencing any issues updating your Wi-Fi Remote, please read through the below troubleshooting steps to help get the update process completed successfully. Before starting:  Ensure the Remote, BacPac, and HD... Read More »
How to Pair Your HD HERO2 Camera + Wi-Fi BacPac and Wi-Fi Remote
If your Wi-Fi Remote isn't finding your Wi-Fi BacPac + HD HERO2 camera, you might need to pair the devices.  This resolves the issue in most cases.  If it doesn't, you can contact a... Read More »
How to: Wi-Fi & HD HERO2 Software updates
Please watch the below video for a review of how to update your HD HERO camera, Wi-Fi BacPac, and Wi-Fi Remote.  Should you have any issues with the update process, please click the... Read More »
Turning Off One Button Mode
If one-button mode is enabled on your camera, it will begin recording automatically once it's powered on.  This will be indicated by your camera's LCD screen blinking and the red LED blinking on the... Read More »
Battery-life with Wi-Fi Accessories
Wi-Fi BacPac battery-life: The Wi-Fi BacPac's internal Li-Ion battery lasts for 3-4 hours of continuous use.   Wi-Fi Remote battery-life: The Wi-Fi Remote's internal Li-Ion battery lasts for 5-6 hours of continuous use.... Read More »
Reasons to Update Software for the Wi-Fi BacPac + Remote
If you see any of the following, it is a good indication the software on the camera, Wi-Fi BacPac, and/or remote is not up-to-date. Camera powers off if you disconnect the Wi-Fi BacPac.... Read More »
Wi-Fi BacPac Update Troubleshooting
If you are experiencing any issues updating your Wi-Fi BacPac, please read through the below troubleshooting steps to help get the update process completed successfully: To start, ensure the BacPac is fully charged. ... Read More »
Do I need a Wi-Fi Network for the Wi-Fi accessories?
You do not need a Wi-Fi network set up to use the Wi-Fi BacPac and remote.  The GoPro Wi-Fi BacPac creates an ad hoc network that they communicate over.  You only need a... Read More »
Underwater Focus
Due to the curved lens of the waterproof housing for the HD HERO camera and standard def Wide HERO cameras, you will notice a slight loss of sharpness/focus to underwater images.  In video... Read More »
Delay Between Camera and Remote at Power-on
It should take about 3-5 seconds for the camera to power on once the power button is pressed on the Wi-Fi Remote.  If the camera does not power on, check for the following:... Read More »