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Answers to the most common questions:
Marking Packages as Gifts to Avoid Duty/VAT/Import Costs on International Shipments
We are sorry, but we cannot mark your package as a gift since this is unlawful and could jeopardize GoPro’s ability to continue exporting products.
How to Cancel an Order
If you are looking to cancel an order that was recently placed, please immediately contact one of our Support Reps using the link at the bottom right of the page.  Once an order once... Read More »
How to Purchase Multiple Cameras/Bulk Ordering
You are more than welcome to purchase up to three (3) cameras from our online web store.  If you would like to make a purchase larger than three cameras, please contact our Sales... Read More »
How to Become a Domestic or International Dealer
Thanks for your interest in becoming an Authorized GoPro Dealer!  To apply, please click: http://gopro.com/become-a-dealer/ and fill out the online application.  Once you submit the completed application, you will receive an email confirmation and our... Read More »
How to Place a Tax Exempt Order
To place a tax exempt order please give us a call, as you will not be able to enter your tax exemption data online.  You can contact one of our sales reps at... Read More »
How to Become an Authorized GoPro Dealer in the U.S.
To apply to be come an Authorized GoPro Reseller, or for any other dealer inquiries please fill out our online application form and one of our sales reps will follow up further once... Read More »
Sending a GoPro as a Gift
You are more than welcome to place an order and send it as a gift to an address other than your billing address.  When placing the order, please ensure that you are entering... Read More »
Changing an Address on an Order
For security reasons, we unfortunately cannot make address changes once an order has been placed.  UPS and FedEx will make three attempts to deliver your package to the provided address, and after the... Read More »
How to Find Out about New Product Releases
To be kept up to date on any new product releases, videos, or other news,  please be sure to sign up for our online newsletter:http://gopro.com/newsletter/
Warranty Information
Warranty Information We're disappointed if you're not completely satisfied with your GoPro purchase. We take a lot pride in our products and service! If you are experiencing a problem with a GoPro purchase,... Read More »