Curved Nature of Pictures and Videos The reason GoPro videos have a slight fish-eye effect, is due to the wide angle lens on the camera. It's actually called a barrel distortion, which is a result of having the 170 degree...Read More »
Hot and Cold Operating Temperatures for the Camera We do not have any official extreme temperature ratings for the camera.In colder temperatures, the main concern is reduced battery life. The HD HERO does generate heat during operation to help keep the...Read More »
What 'FUL' Means on the Camera Display If you have the 'FUL' message displayed on the LCD screen, it does mean that there is no more memory available on the SD card. If you don't have any files on the...Read More »
No Sound on Windows Vista If you are using the Standard Definition HERO camera, and are getting no sound when you playback your videos on Windows Vista, this will be due to an issue with Vista. You'll...Read More »
Camera Freezes Up If your camera is freezing up, that usually means that you need to update the camera's software or there are some issues with the SD card. Here are some troubleshooting steps to resolve the...Read More »
How to Apply & Remove Adhesive Mounts To apply GoPro adhesive mounts please follow these 3 steps: Apply the mount to a smooth, and fully cleaned surface. A textured surface or any imperfections to a smooth surface can keep the...Read More »
How to Purchase Adhesive Material for Mounts We do not sell extra adhesive 3M tape individually, but you can do an online search for the adhesive 3M part number to see if you can locate a retailer with the part....Read More »
How to Prevent Waves or Distortion in Videos If you are experiencing this wavy or distorted footage when using your GoPro during an activity where there is a large amount of vibration, it is most likely that a vibration is being...Read More »
Camera is Stuck in 'tEL' Mode If your LCD screen is displaying the 'tEL' icon, it is to indicate that the camera is connected to a TV via the HD or AV component cables for photo/video playback.If 'tEL' is...Read More »
How to Prevent Wind Noise on Videos If you find that you are picking up too much wind noise in your recording, there are several things you can do to minimize this: When you don't need the camera to be...Read More »
How to Share Videos with GoPro and Our Fans We'd love to check out your GoPro video, as would all the other GoPro fans out there! The best way to share your video is to join our Facebook page, and post your...Read More »
How to Place a Tax Exempt Order To place a tax exempt order please give us a call, as you will not be able to enter your tax exemption data online. You can contact one of our sales reps at...Read More »
How to Purchase Multiple Cameras/Bulk Ordering You are more than welcome to purchase up to three (3) cameras from our online web store. If you would like to make a purchase larger than three cameras, please contact our Sales...Read More »
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