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Red Blinking Lights Are Not Synced During Recording
The red lights do not indicate that the two cameras are in or out of sync. Since this feature can be turned off in the settings menu (BLO/BLF) they are not a requirement... Read More »
Playing 3D Files By Connecting the Cameras to a TV
You cannot connect the cameras to your TV to play a 3D file.  You will not have a 3D file until you convert the two 2D files recorded by each HD HERO camera... Read More »
3D Recording Created Two Files of Different Lengths
If all settings are correct during 3D recording your files should not waver in lengths. GoPro CineForm Studio will not accept clips that do not properly align for 3D conversion. You can trim... Read More »
Vertical and Horizontal Adjustments in GoPro CineForm Studio
When a 3D file is created you are working with two active videos. If the auto-align between clips does not converge to your liking, you can use the Vertical and Horizontal adjustments to... Read More »
Sequencing Multiple Clips in GoPro CineForm Studio
You will not be able to sequence your clips upon initial release. Increased editing functionality will be implemented in future software release.
Editing Programs to Use with GoPro CineForm Studio
Depending on your operating system and your plans for editing you can use a wide variety of editing programs. Any editing software that accepts AVI or MOV files should be able to work... Read More »
HD HERO2 Camera Software Update Available
Software update version 8.12.124 has been released for the HD HERO2 camera.  This update adds compatibility for the Wi-Fi premium accessories to the HD HERO2 cameras, and also has a fix to allow you to... Read More »
HD HERO2 Camera & LCD BacPac Repair Available
Unfortunately there has been an issue with an older version of the HD HERO2 camera software, which would sometimes prevent the camera and BacPac from properly communicating, that then causes the LCD BacPac to... Read More »
HD HERO2 Camera and Accessories Weight
The HD HERO2 camera weight is broken down as follows: Camera & Battery = 3.5 oz Camera, Battery, & Housing = 6.7 oz Camera, Battery, Housing, & LCD BacPac = 8.1 oz Camera, Battery,... Read More »
HD HERO2 Camera HDMI Cable Type
The HD HERO2 camera has the ability to live feed or playback recorded files to a television, or monitor via a 1.3a HDMI cable, with a Type C connection (mini HDMI) to Type... Read More »
Suction Cup Mounting Instructions
To mount the suction cup: Apply the mount to a clean, smooth, and flat surface.  Any imperfections to the surface such as stickers or too much curve can cause a leak to the... Read More »
All of the Icons are Blinking on the HD HERO Original
If all of the shooting mode icons are blinking repeatedly on your HD HERO Original camera, it is to indicate that you have the UPd (upside down) image capture mode setting selected.The UPd... Read More »
Camera Displays "SOS"
If you see SoS on your camera's LCD screen, that means your file was corrupted during filming for some reason. While SoS is showing on the screen, press ANY BUTTON on the camera... Read More »
System Requirements for High Definition (HD) Video Playback
Here are some general guidelines for system requirements to be able to handle video files in 1080p or 720p at 60fps: Windows requirements: Windows XP (Service Pack 2 or Later) or Vista 3.2 GHz... Read More »
Memory Card Won't Click In
You may not be inserting the SD card in far enough for it to properly lock into place.  Use a fingernail or the side of a coin to push the card in past... Read More »