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Answers to the most common questions:
Upside-down Mode for 3D Recording
Upon insertion of the sync cable the cameras will automatically orientate depending on which side of the sync has been inserted. R will place the camera in Up mode, while L will place... Read More »
Capturing Time-lapse Photos and Recording Video at the Same Time with the 3D HERO System
It is possible to record video with one camera and capture time-lapse photos with the other camera in the in the 3D camera housing, but not with the 3D Sync Cable inserted. The... Read More »
Using One Button Mode for 3D Recording
One Button Mode is not available for 3D recording. It will be removed from the settings upon insertion of the 3D Sync Cable.
Optimal Distance for 3D Recording
For optimal 3D recording we recommend keeping your subject at least 3 feet from the camera when shooting in WVGA, 720p, and 720p, and 5 feet when shooting in 1080p.
Computer Requirements for 3D Video Editing
You will need a computer that meets the minimum required specifications for the GoPro CineForm Studio software.
3D Glasses
You will not have to purchase any glasses to view your 3D content in Anaglyph as they are included with the 3D HERO System. However if you wish to view your content on... Read More »
Modes Available for 3D Recording
For 3D recording: Timelapse (PES) is available at 2,5,10,30, and 60 second intervals.  The following video recording modes are also available: WVGA 60fps, 720p 30fps, 720p 60fps, 960p 30fps, 960p 48 fps (HD... Read More »
Waterproof Rating for the 3D HERO System
The 3D HERO System is approved at the same underwater rating as the HD HERO waterproof housing, down to 197ft/60meters.
3D Editing Software
The FREE GoPro CineForm Studio will assist with the basics of combining and utilizing your content in 3D.  If you wish to sequence your media or add a soundtrack, you will need a separate... Read More »
File Format for 3D Recordings
The cameras record .mp4 video files.  Pictures will be saved as .jpg files.  These are the same files that the camera will record in without the 3D sync cable inserted. You can use one... Read More »
TV Requirements for Viewing 3D
You do not need a special TV to view 3D in Anaglyph (Red/Blue).  If you happen to have a 3DTV, it is designed for either Active or Passive display of 3D content. If... Read More »
Ways to Watch and Share 3D Content
You will be able to share your 3D content online, on your 3D television, mobile devices, computer and through a BluRay™ player. Please see our Ways to Watch 3D page.
Filenames Do Not Match Up
GoPro CineForm Software has an auto-pairing feature which will determine whether a match for 3D is available based on many different aspects of data. If your clips do not have the same name... Read More »
Required Firmware Update for Using the 3D HERO System
Using the GoPro 3D HERO System may require an update to your HD HERO Original and HD HERO2 cameras' firmware.  Please visit our firmware section to download and install this update if you... Read More »
How to Start Recording in the 3D HERO System
When the 3D sync cable is inserted, the shutter button of the Master (right) camera will start and stop recording for both the right camera and the left camera.  If you would like... Read More »