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Downgrading Your HD HERO2 Camera Software The HD HERO2 camera software is not designed to be downgraded. Putting an earlier camera software version on the camera will break it, making it inoperable. As such, we do not support downgrading your firmware...Read More »
Purchasing the HD HERO 960 Camera Due to the release of the HD HERO2 Professional camera, we discontinued production on the HD HERO 960 camera. However this camera can still be found by using the store locater on our...Read More »
File Format for 3D Recordings The cameras record .mp4 video files. Pictures will be saved as .jpg files. These are the same files that the camera will record in without the 3D sync cable inserted. You can use one...Read More »
No Sound on Windows Vista If you are using the Standard Definition HERO camera, and are getting no sound when you playback your videos on Windows Vista, this will be due to an issue with Vista. You'll...Read More »