header_phone_icon (888) 600 4659
US header_header_dropdown
Language_select_icon
Shipping To:
Select Your Language:

What is your request about?

Answers to the most common questions:
Recommended USB Ports
When you connect your camera or BacPac to your desktop computer, we recommend that you use a USB port on the back of the computer.  USB ports on the back of a computer... Read More »
HD HERO2 Camera + Wi-Fi BacPac™ + Wi-Fi Remote + GoPro App Update
HD HERO2 + Wi-Fi BacPac™ + Wi-Fi Remote + GoPro App Product Update Software updates to your GoPro products are sent through GoPro’s CineForm Studio, an editing tool that makes it easy to... Read More »
Wi-Fi BacPac™ + Wi-Fi Remote with HD HERO Original Software Update
  Wi-Fi BacPac™ + Wi-Fi  Remote with HD HERO Original Camera Software Update Download Wi-Fi Software Update Instructions Watch Wi-Fi Software Update Tutorial Video Step 01: Download + Open CineForm Studio Download latest version... Read More »
HD HERO2 Camera Software Update with GoPro CineForm Studio
Current Camera Software: HD2.08.12.222.WIFI.R56.00  Release Date: 1/8/2013  Changes: Improved 3D sync, increased software update reliability   To update your HD HERO2 camera, please download GoPro CineForm Studio. The HD HERO2 camera software update process varies... Read More »
HD HERO Camera Software Update
To make sure your HD HERO cameras have the latest features, you will need to update your product by downloading & installing the latest camera software.
LCD BacPac Software Support
Software Updates: LCD BacPac [supportannouncements] LCD BacPac + Original HD HERO Camera If you are using the LCD BacPac™ with the Original HD HERO camera, the most current software update is required and... Read More »
Battery BacPac Software Support
If you are using the Battery BacPac™ with the Original HD HERO camera, software update version 54 or later is required... Read More »
3D Hero System Software Update Support
If you are using the 3D HERO System™ with the Original HD HERO camera, install the latest software update.
Warranty Information
Warranty Information We're disappointed if you're not completely satisfied with your GoPro purchase. We take a lot pride in our products and service! If you are experiencing a problem with a GoPro purchase,... Read More »
GoPro Original Features
« BACK Features 3D HERO System This latest firmware is needed to use your HD HERO cameras with the latest GoPro products. Simply download the firmware and follow the instructions above. LCD BacPac:... Read More »
How to Rotate or Flip GoPro Video in Quicktime Pro
Editing Tips & Tutorials: How to Rotate/Flip a Video in Quicktime Pro Downloading QuickTime Pro You can download QuickTime Pro at: http://www.apple.com/quicktime/download/ Flipping a Video Clip Here is an example of an upside... Read More »
Troubleshooting Tips: SD HERO Cameras
Troubleshooting Tips: HERO Cameras (5 megapixel, standard definition) The camera will not turn on. Remove the SD card and batteries from the camera. If you are using alkaline or NiCad batteries, please try... Read More »
How to Rotate or Flip GoPro Video Using MPEG Streamclip
Editing Tips & Tutorials: How to Rotate/Flip a Video in Streamclip If you’ve taken a video upside down on your GoPro, no worries. Flipping it back up is easy. Follow these steps... Go... Read More »
Telephone Numbers
List of GoPro's Support Telephone Numbers
Final Cut Pro Tips
Tips & Tutorials: Importing & Exporting GoPro Video in Final Cut Pro 7.0 Before Importing The .mp4 file type produced by the GoPro HD cameras is not supported by Apple’s Final Cut software.... Read More »