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Software Update Release Information
Here are the current software versions.  You can download the current version for your device by going to gopro.com/update. HERO3: Black Edition software version: HD3.03.02.00: Enables GoPro App support.Wi-Fi version: 3.4.2.9 release date: 12/14/2012 ... Read More »
How to Pair Your HERO3 Camera and Wi-Fi Remote
If you can't control your HERO3 camera with your Wi-Fi Remote, try pairing the two devices.  In most cases, this corrects the issue.  If it doesn't, use the "Contact Us" form to contact a... Read More »
Formatting an SD Card with the HERO3 Camera
This article explains how to reformat an SD card with your HERO3 camera by selecting the Delete ALL/Format option in the camera’s settings menu.  Note – reformatting the SD card will delete all data... Read More »
exFAT Computer Compatibility
If your computer tells you to format your 64 GB MicroSD card every time you connect it to your computer, but your computer won’t actually let you format the card, this means that... Read More »
Manual Software Update for HD HERO2 Camera
If you need to redo your HD HERO2 camera's software update, or you can't get the software update to work through CineForm Studio, you can update your camera's software manually.   Here's how to manually update your... Read More »
Manual Software Update Instructions for HERO3 Cameras
This article instructs you how to manually update your HERO3 camera's software.  You will need to do the manual software update if you do not have java installed on your computer, or if you... Read More »
Formatting an SD Card with the HD HERO2
This article explains how to reformat your SD card with your HD HERO2.   Note – reformatting the SD card will delete all data off of the card, so be sure that you... Read More »
Getting Started with CineForm Studio
Here's a link to a video tutorial that gives you an overview of how to use CineForm Studio.
Camera Will Not Power ON
If your camera is not powering on, there could be a fault with the camera, battery, SD card, or there could be a loose connection somewhere.  We have some tips for you to... Read More »
HERO3 Camera Battery-life
Here's a list of the average run times for the HERO3 cameras with a fully charged battery.     Avg. time for camera only Avg. time for lowest power consumption setting Avg. time... Read More »
How to Find the Root Level of Your SD Card
During camera software updates, you're sometimes asked to drag files to the root level of your SD card.  Sounds simple enough right?  That is, unless you don't know what the root level of an... Read More »
How to Check Your Camera's Software Version
You can find out what camera softwarew version is installed on your HD HERO2 camera or HERO3 camera by looking in your SD card's version.txt file. Follow these steps to check your camera's software version: Reformat... Read More »
SD Card Recommendations
  It's important to use one of the recommended SD cards in your camera, or you may experience freeze-up or video corruption issues. We recommend that you make sure to use a known... Read More »
HERO3 Camera Software Update: How-To Video
Watch this tutorial to learn how to get the latest software update for your HERO3 Camera.
Recommended Chargers
If you plan to use a USB charger to charge your camera or Battery BacPac, be sure to research the volts (V) and amps (A) that the charger outputs before you connect your... Read More »