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Wi-Fi BacPac Update Troubleshooting
If you are experiencing any issues updating your Wi-Fi BacPac, please read through the below troubleshooting steps to help get the update process completed successfully: To start, ensure the BacPac is fully charged. ... Read More »
Wi-Fi Remote Update Troubleshooting
If you are experiencing any issues updating your Wi-Fi Remote, please read through the below troubleshooting steps to help get the update process completed successfully. Before starting:  Ensure the Remote, BacPac, and HD... Read More »
HD HERO2 Camera Software Update Troubleshooting
If you are experiencing any issues updating your HD HERO2 camera, please read through the below troubleshooting steps to help get the update process completed successfully: To start, ensure the camera's battery is... Read More »
How to: Wi-Fi & HD HERO2 Software updates
Please watch the below video for a review of how to update your HD HERO camera, Wi-Fi BacPac, and Wi-Fi Remote.  Should you have any issues with the update process, please click the... Read More »
Video Tutorial: Handlebar Seatpost Mount
Check out the below Handlebar Seatpost Mount tutorial video for complete mounting instructions.
Video Tutorial: Roll Bar Mount
Check out the below Roll Bar Mount tutorial video for complete mounting instructions.
Video Tutorial: Suction Cup Mount
Check out the below Suction Cup Mount tutorial video for complete mounting instructions.
How to Use Protune
The Protune software update is now available for the HD HERO2 camera. This software update is free to all existing HD HERO2 camera users and If you purchase an HD HERO2 camera any time before... Read More »
GoPro App: Preview Never Starts
This article has 2 main sections.  (Part 1) what to do if you CAN control your camera with the GoPro App but do not see Preview, and (Part 2) what to do if... Read More »
GoPro App: PREVIEW NOT SUPPORTED or BUSY Message
Camera preview is disabled once you start recording if Protune is turned ON in your HD HERO2 camera.  It is also disabled when you record in WVGA-120 FPS and when you are taking pictures. ... Read More »
Getting Started with the GoPro App
Follow these steps to start using the GoPro App with your HERO3 Camera or your HD HERO2 Camera + Wi-Fi BacPac for the first time: Make sure the software is up to date on the... Read More »
How to Smooth Exposure Transition in Time-lapse Videos (Windows Only)
There’s a Deflicker option in the Advanced Settings menu that can be used for your time-lapse videos.  This is available in the Windows version of CineForm Studio 1.3 only.   Selecting the Deflicker... Read More »
GoPro App: Preview Window Flashes Green and/or Purple
When the camera preview window flashes green and/or purple, this means that preview has been lost temporarily. Don’t worry though… If camera control or preview is lost, the camera will remain in the... Read More »
HD HERO2 Camera Does not Power OFF After v.198 Software Update Using CineForm Studio
In some cases, the HD HERO2 camera powers ON once the first part of the software update process is completed in CineForm Studio.  At this point, CineForm Studio instructs you to disconnect the camera... Read More »
Wi-Fi Name and Password
HERO3 Camera The default Wi-Fi password for your HERO3 camera is "goprohero".  You can change your camera Wi-Fi name and Wi-Fi password when you update your camera's software here.  If your camera's software is already up-to-date,... Read More »