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HERO3+ Silver Edition


Quick Start Guides

Product Manuals

Answers to the most common questions:

Problems Downloading Camera Software Updates

If you are having difficulty downloading the latest software update for your HERO3 or HERO3+ camera, it may be due to the browser that you are using. We have seen some problems when using Internet Explorer. Here are some specific issues we have seen: The Next Step button is not clickable after entering your camera serial number, name, and email address. The button to download the camera software update is not generated. If you are running into either of these issues, try downloading the camera software using Google Chrome or Mozilla... Read More »

HERO3+ Recording Time in Each Video Setting

Recording time will vary according to the resolution setting used and the card capacity. Here are the average recording storage times for HERO3 cameras with a 64GB SD card. Note #1: If you are using a 32 GB SD card, these average record times would be half as large. Note #2: These are not battery life estimates, it these are storage capacity estimates for the SD card.  For battery life estimates, see this article: HERO3+ Camera Battery-life.   HERO3+ Black Edition HERO3+  Silver Edition 4K 17:9  3h   n/a 4K  3h   n/a... Read More »

Video Tutorial - Using the Rubber Locking Plug and Camera Tether

The rubber locking plug and the camera tethers are useful tools to reduce vibration and secure your camera while shooting videos or photos. Watch a demonstration of how to use these two accessories below. MusicBroke for Free "My Always Mood"Check out: http://brokeforfree.com/ The Rubber Locking Plug comes with all GoPro Cameras and the GoPro Grab Bag of Mounts. The camera tether comes with the SurfBoard Mount, the Floaty Backdoor, the Grab Bag of Mounts, and the Camera Tethers package. The Rubber Locking Plug is compatible with the GoPro Quick Release Buckle and helps... Read More »

Video Tutorial - Formatting your SD Card from your GoPro Camera’s Settings Menu

Formatting your SD card in the GoPro camera is the best way to remove old video and photos files. When you format your SD card in your camera the original file structure and partitions are restored so that the SD card will continue to properly communicate with the camera. Watch the demonstration below showing how to format your SD card. MusicBroke for Free "Murmur"Check out: http://brokeforfree.com/ For written instruction on how to format your SD card in your GoPro camera click on the camera model below: HERO3+ and HERO3  HD HERO2 ... Read More »

HERO3 and HERO3+ File Naming Convention

Here's a table indicating the file-naming convention for various recording types: Recording Type Filename Example Single Video Single Photo GOPRxxxx.mp4 GOPRxxxx.jpg ‘xxxx’ = file number GOPR1234.mp4 GOPR0002.jpg Chaptered Video GPzzxxxx.mp4 ‘xxxx’ = file number ‘zz’ = chapter number GOPR1234.mp4 (first video) GP011234.mp4 (1st chapter of the original video) GP021234.mp4 (2nd chapter of the same video) Burst Time-Lapse Photo Looping Video Gyyyxxxx.jpg ‘xxxx’ = file number ‘yyy’ = group number Burst shot (10x pics): G0231111.jpg – G0231120.jpg   Time-lapse shot (100x pics): G0241121.jpg – G0241221.jpg   3D Recording 3D_Lxxxx.mp4 (left camera) 3D_Rxxxx.mp4 (right camera)... Read More »

Preview and Recorded Video are Upside Down in the GoPro App

You may find that when previewing live video and recorded video with the GoPro App from a HERO3+ Silver Edition camera that the video is upside down and mirrored.  If this occurs, try powering the camera on and off.  This should correct the preview issue.  If that does not work, try taking a single shot photo in order to correct the display.    

How to Pair the Camera with the GoPro App

To pair your GoPro camera with the GoPro App, please follow these steps: Power on your camera.  If you're using an HD HERO2 camera, with both units already powered on, attach the Wi-Fi BacPac to the HD HERO2 camera. Press the Wi-Fi button on the side of the HERO3/HERO3+ camera or Wi-Fi BacPac to go to the Wi-Fi menu.  Note - you'll need to press the button two times if you're using the HERO3+ or HERO3 camera. If you have a HERO3/HERO3+ camera, select "GoPro App", or if you have an... Read More »

How to Format an SD Card on your Windows or Mac Computer

This article describes the process to format an SD card on your computer. Mac - Check out this video which contains the steps to format the SD card.  Windows XP & Windows Vista - Check out this video which contains the steps to format the SD card. Windows 7 - Check out this video which contains the steps to format the SD card. Windows 8 - See the written instructions below: Step 1: Bring up Desktop View If you are not already in Desktop View, bring up Desktop View by pressing the Windows key + D... Read More »

How to Check Your GoPro Order Status

If you want to check your GoPro Order Status, we have a tool that will allow you to do that. GoPro Order Status If you enter your info in the tool linked above you will see all the details about your GoPro order, including its status and tracking information.

HERO3+ Resolutions Supported by GoPro App Preview (iOS and Android OS)

The following chart shows the supported video resolutions for video preview in the GoPro App. HERO3+ Black EditionSupported?    HERO3+ Silver EditionSupported? 4K 17:9 No   1080-60-W Yes 4K No   1080-60-M Yes 2.7K 17:9 No   1080-60-W Yes 2.7K No   1080-30-W Yes 1440-48-W No   1080-30-M Yes 1440-30-W Yes   1080-30-N Yes 1440-24-W Yes   960-60-W Yes 1080-48-SuperView No    960-30-W Yes 1080-30-SuperView Yes    720-120-W Yes  1080-24-SuperView Yes    720-120-M Yes  1080-60-W Yes   720-120-N Yes 1080-60-M Yes   720-60-W Yes 1080-60-N Yes   720-60-M Yes 1080-48-W Yes  ... Read More »