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HERO3+ Silver Edition


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Product Manuals

Answers to the most common questions:

What are microSD Adapters?

In order for your microSD card to be seen on your computer you will need a microSD adapter.  These adapters can code in two varieties: microSD to SD card Adapter microSD USB card Reader Here is an image showing what both variety of adapters look like:

Blank White Screen in the Settings Menu on the GoPro App

When selecting the Settings option to try and change the HERO3+ camera Wi-Fi Name and/or Password, the Settings screen appears blank or white.  It may appear like this: If you are seeing this, it is likely that you do not have the latest GoPro App version installed properly. iCloud Users If you have installed the GoPro App and the app is saved in iCloud, it is important to note that the version saved in iCloud may not be the latest GoPro App version. So if at any point you remove the... Read More »

How to Delete Files from microSD Cards with HERO3+ & HERO4

The HERO3+ cameras have a built in failsafe to help reduce the chance of mistakenly losing footage from the micro SD card. While plugged into the computer with a USB cable, you still have the ability to copy your files from your camera into your computers hard drive, but you do not have the ability to delete them from the SD card in this way. Instead, if you want to delete content from the SD card you can use these options: Use the Trash Can icon on the camera After you... Read More »

Mobile Device Disconnects from the Camera's Wi-Fi

If you are experiencing a problem where your phone or tablet is disconnecting from your camera's Wi-Fi network, this FAQ should help top resolve the problem. Here are some of the messages that you may receive on your mobile device: Avoided poor internet connection Internet connection is unstable Internet not available Network disabled, poor connection Network disabled because internet connection is slow Poor Connection / Connection Lost Follow these steps to try and resolve the problem: Forget the camera's wireless network via the mobile devices wireless settings, the re-add the camera's wireless... Read More »

HERO3+ Files do not Play Back Properly with QuickTime in Mac OS 10.9

  QuickTime in Mac OS 10.9 does not always play back HERO3+ files properly. Apple is currently looking into this issue.  The workaround would be to download QuickTime 7 from Apple's website, as the older version is still available. QuickTime will play source files from the HERO3+, and it will also play files converted with GoPro Studio. Another option is to download VLC Media Player. This will play source files from the HERO3+, but it will not play files converted with GoPro Studio since it does not support the CFHD codec.  ... Read More »

Internal Microphone Disabled when the Combo Cable is Attached

When a combo cable is attached to a HERO3 or HERO3+ camera the internal microphone in the camera is automatically disabled.  The reason for this is that the Combo Cable allows for an external microphone to be connected, so the internal mic is turned off.  

Software Update Instructions for HERO3+ Cameras

This article instructs you how to update your HERO3+ camera's software. You can update your camera from the gopro.com website or you can use the GoPro App to update wirelessly.  If you want to use the GoPro App, check out this page.  Continue reading of you want to download from the website. You will use this process if you are updating to a newer camera software version or if you are re-updating to the existing version already on your camera. Some reasons that you'd want to manually re-update the camera's software... Read More »

HERO3+ Camera Battery-life

The charts below indicates the approximate continuous recording time (hr:min) you can expect when shooting in various video modes using a fully-charged battery. HERO3+ Black Edition  With Wi-Fi OffWith Wi-Fi On + Using Wi-Fi RemoteWith Wi-Fi On Using GoPro AppWith Wi-Fi Off + Using LCD Touch BacPac Video ModeEstimated TimeEstimated TimeEstimated TimeEstimated Time 4k 15 fps 2:00 1:50 1:20 1:25 2.7k 30fps 1:40 1:35 1:10 1:15 1440 48 fps 1:50 1:40 1:10 1:20 1080p 60fps 1:30 1:20 1:00 1:10 1080p 30fps 2:00 1:50 1:20 1:25 720p 120fps 1:55 1:45 1:15 1:20... Read More »

Problems Downloading Camera Software Updates

If you are having difficulty downloading the latest software update for your HERO3 or HERO3+ camera, it may be due to the browser that you are using. We have seen some problems when using Internet Explorer. Here are some specific issues we have seen... Read More »

HERO3+ Recording Time in Each Video Setting

Recording time will vary according to the resolution setting used and the card capacity. Here are the average recording storage times for HERO3 cameras with a 64GB SD card. Note #1: If you are using a 32 GB SD card, these average record times would be half as large. Note #2: These are not battery life estimates, it these are storage capacity estimates for the SD card.  For battery life estimates, see this article: HERO3+ Camera Battery-life.   HERO3+ Black Edition HERO3+  Silver Edition 4K 17:9  3h   n/a 4K  3h   n/a... Read More »