In some cases the HERO3+ Silver Edition camera may not always auto reconnect to App if you go out of range and then come back into range. If you run into this issue, please try the following steps: Forget the camera's wireless network via the mobile devices wireless settings. Re-add the camera's wireless network Try to reconnect to the App
In some cases the HERO3+ Silver Edition camera may not power off after the SD card reads FULL from filling up the card during recording. In the rare case that this happens to you, the solution is to remove and then reinsert the camera battery.
In some rare cases when powering up the HERO3+ Silver Edition, the camera's shows pixelated black dots on the bottom 1/3rd of the LCD screen and is blank on the top 2/3rds of the LCD screen. If this issue occurs the solution is to simply power off your camera and then turn it back on. Here is an image showing what it might look like:
The Wi-Fi Remote, LCD Touch BacPac, and the new Battery BacPac are compatible with the HERO3+ cameras. You do not need a Wi-Fi BacPac if you have a HERO3+ camera since the HERO3+ camera has built-in Wi-Fi. You will need the Wi-Fi Remote or the GoPro App if you want to use the HERO3+ camera's built-in Wi-Fi though. The current 3D HERO System is NOT compatible with the HERO3+ camera. The original LCD BacPac or Battery BacPac, are NOT compatible with the new HERO3+ cameras.
If you can't control your HERO3+ camera with your Wi-Fi Remote, try pairing the two devices. In most cases, this corrects the issue. If it doesn't, use the "Contact Us" form to contact a GoPro Tech Support Rep so we can help you out. Here’s how to pair your HERO3+ Camera and Wi-Fi Remote: To get started, make sure your camera and remote have a full charge and are powered OFF. Part 1 - Get your HERO3+ camera ready for pairing mode 1. Power ON the HERO3+ camera. 2. Press...
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If you notice that your HERO3+ camera is recording for significantly shorter than expected durations, this article should help you out. You should be able to record in 1080p 30fps for about 2 hours for HERO3+ Black Edition or 3 hours for the HERO3+ Silver Edition, until the batter runs out. This may be shorter if you have Wi-Fi enabled or are using certain bacpac accessories. If you are not getting this kind of record times, try the following steps: Make sure you’re using a known-good SD card. Check out our...
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If a chapter of a loop video creates a new folder (i.e. G0019999, then the next file is G0000001 in a new folder), looping doesn't delete the first chapter once the time-limit is reached. Instead, it creates chapters until the card is FULL. The workaround for this issue is to reformat the card often so that you don't make it roll over to a new folder.
Yes, HERO3+ cameras are compatible with all existing HERO3 accessories, mounts, and harnesses.
This article details the Low Resolution Video (LRV) files and their respective full-resolution sizes. The testing that generated this data was done with 1 minute video recordings using similar outside lighting conditions for accuracy. Note: All FOV's were not listed because file size differences are negligible and pixel dimensions remain constant for all FOV's. HERO3+ Black Edition HERO3+ Silver Edition
You may wonder why the GoPro cameras use Wi-Fi rather than Bluetooth to communicate with the Remote and GoPro App. Wi-Fi has several advantages over Bluetooth and Bluetooth LE* including: Higher Bandwidth Better Range Lower Latency Higher Bit-Rate Better Security *Bluetooth LE has the same functionality as Bluetooth however it has lower energy consumption.