What is your request about?

H3plus_silver_supporticon

HERO3+ Silver Edition


Quick Start Guides

Product Manuals

Answers to the most common questions:

How to Pair Your HERO3+ Camera and Wi-Fi Remote

If you can't control your HERO3+ camera with your Wi-Fi Remote, try pairing the two devices.  In most cases, this corrects the issue.  If it doesn't, use the "Contact Us" form to contact a GoPro Tech Support Rep so we can help you out. Here’s how to pair your HERO3+ Camera and Wi-Fi Remote: To get started, make sure your camera and remote have a full charge and are powered OFF.   Part 1 - Get your HERO3+ camera ready for pairing mode 1. Power ON the HERO3+ camera. 2. Press... Read More »

HERO3+ Short Record Times

If you notice that your HERO3+ camera is recording for significantly shorter than expected durations, this article should help you out. You should be able to record in 1080p 30fps for about 2 hours for HERO3+ Black Edition or 3 hours for the HERO3+ Silver Edition, until the batter runs out. This may be shorter if you have Wi-Fi enabled or are using certain bacpac accessories. If you are not getting this kind of record times, try the following steps: Make sure you’re using a known-good SD card. Check out our... Read More »

HERO3+ Black Edition - Looping Video Creates Chapters Until SD Card is Full

If a chapter of a loop video creates a new folder (i.e. G0019999, then the next file is G0000001 in a new folder), looping doesn't delete the first chapter once the time-limit is reached. Instead, it creates chapters until the card is FULL. The workaround for this issue is to reformat the card often so that you don't make it roll over to a new folder.

Are HERO3+ Cameras Compatible with Existing Accessories, Mounts, and Harnesses?

  Yes, HERO3+ cameras are compatible with all existing HERO3 accessories, mounts, and harnesses.  

HERO3+ Low Resolution Video (LRV) File Size Information

This article details the Low Resolution Video (LRV) files and their respective full-resolution sizes. The testing that generated this data was done with 1 minute video recordings using similar outside lighting conditions for accuracy. Note: All FOV's were not listed because file size differences are negligible and pixel dimensions remain constant for all FOV's. HERO3+ Black Edition HERO3+ Silver Edition

HERO3+ and BacPac Accessory Housing / Backdoor Information

When using a HERO3+ camera with a Battery BacPac or LCD Touch BacPac you have a couple of options: If you have the Dive Housing that came with HERO3, you can use the existing BacPac Backdoor that came with your BacPac accessory. If you have the Standard Housing that came with your HERO3+ camera, you can purchase the BacPac™ Backdoor Kit (for Standard Housing). If you had a BacPac Backdoor from a previous camera version, you will notice that the BacPac Backdoor does not fit onto the HERO3+ Standard Housing, so the BacPac™ Backdoor... Read More »

HERO3+ Available Now!

Two new GoPro camera models are now available:  HERO3+ Black Edition and HERO3+ Silver Edition!  Check out this new introductory video which was shot 100% with the HERO3+ camera. For more information about these two cameras, check out the product pages here: HERO3+ Black Edition HERO3+ Silver Edition  

What are the Advantages of Using Wi-Fi Over Bluetooth?

You may wonder why the GoPro cameras use Wi-Fi rather than Bluetooth to communicate with the Remote and GoPro App.  Wi-Fi has several advantages over Bluetooth and Bluetooth LE* including: Higher Bandwidth Better Range Lower Latency Higher Bit-Rate Better Security *Bluetooth LE has the same functionality as Bluetooth however it has lower energy consumption.

GoPro Tutorial Videos

If you are interested in viewing any of our GoPro tutorial videos, you can check them out in the our GoPro Tutorial Playlist below.  We have several kind of videos to check out.

What is SuperView?

SuperView is a new feature introduced with HERO3+ Black Edition which allows you to capture an immersive wide angle perspective. What this mode does is it takes a 4:3 aspect ratio and dynamically stretches it to a 16:9 aspect ratio. This can be a great choice because it uses the height of the camera's sensor that you get with 4:3 meaning that you will see more of the sky and ground assuming you are pointed at the horizon. What does dynamic stretching mean? The way it works is that the camera... Read More »