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HERO3+ Black Edition


Quick Start Guides

Product Manuals

Music Bundle Manual

Answers to the most common questions:

Video Tutorial - Using the Rubber Locking Plug and Camera Tether

The rubber locking plug and the camera tethers are useful tools to reduce vibration and secure your camera while shooting videos or photos. Watch a demonstration of how to use these two accessories below. MusicBroke for Free "My Always Mood"Check out: http://brokeforfree.com/ The Rubber Locking Plug comes with all GoPro Cameras and the GoPro Grab Bag of Mounts. The camera tether comes with the SurfBoard Mount, the Floaty Backdoor, the Grab Bag of Mounts, and the Camera Tethers package. The Rubber Locking Plug is compatible with the GoPro Quick Release Buckle and helps... Read More »

Video Tutorial - Formatting your SD Card from your GoPro Camera’s Settings Menu

Formatting your SD card in the GoPro camera is the best way to remove old video and photos files. When you format your SD card in your camera the original file structure and partitions are restored so that the SD card will continue to properly communicate with the camera. Watch the demonstration below showing how to format your SD card. MusicBroke for Free "Murmur"Check out: http://brokeforfree.com/ For written instruction on how to format your SD card in your GoPro camera click on the camera model below: HERO3+ and HERO3  HD HERO2 ... Read More »

HERO3 and HERO3+ File Naming Convention

Here's a table indicating the file-naming convention for various recording types: Recording Type Filename Example Single Video Single Photo GOPRxxxx.mp4 GOPRxxxx.jpg ‘xxxx’ = file number GOPR1234.mp4 GOPR0002.jpg Chaptered Video GPzzxxxx.mp4 ‘xxxx’ = file number ‘zz’ = chapter number GOPR1234.mp4 (first video) GP011234.mp4 (1st chapter of the original video) GP021234.mp4 (2nd chapter of the same video) Burst Time-Lapse Photo Looping Video Gyyyxxxx.jpg ‘xxxx’ = file number ‘yyy’ = group number Burst shot (10x pics): G0231111.jpg – G0231120.jpg   Time-lapse shot (100x pics): G0241121.jpg – G0241221.jpg   3D Recording 3D_Lxxxx.mp4 (left camera) 3D_Rxxxx.mp4 (right camera)... Read More »

How to Pair the Camera with the GoPro App

To pair your GoPro camera with the GoPro App, please follow these steps: Power on your camera.  If you're using an HD HERO2 camera, with both units already powered on, attach the Wi-Fi BacPac to the HD HERO2 camera. Press the Wi-Fi button on the side of the HERO3/HERO3+ camera or Wi-Fi BacPac to go to the Wi-Fi menu.  Note - you'll need to press the button two times if you're using the HERO3+ or HERO3 camera. If you have a HERO3/HERO3+ camera, select "GoPro App", or if you have an... Read More »

How to Check Your GoPro Order Status

If you want to check your GoPro Order Status, we have a tool that will allow you to do that. GoPro Order Status If you enter your info in the tool linked above you will see all the details about your GoPro order, including its status and tracking information.

HERO3+ Resolutions Supported by GoPro App Preview (iOS and Android OS)

The following chart shows the supported video resolutions for video preview in the GoPro App. HERO3+ Black EditionSupported?    HERO3+ Silver EditionSupported? 4K 17:9 No   1080-60-W Yes 4K No   1080-60-M Yes 2.7K 17:9 No   1080-60-W Yes 2.7K No   1080-30-W Yes 1440-48-W No   1080-30-M Yes 1440-30-W Yes   1080-30-N Yes 1440-24-W Yes   960-60-W Yes 1080-48-SuperView No    960-30-W Yes 1080-30-SuperView Yes    720-120-W Yes  1080-24-SuperView Yes    720-120-M Yes  1080-60-W Yes   720-120-N Yes 1080-60-M Yes   720-60-W Yes 1080-60-N Yes   720-60-M Yes 1080-48-W Yes  ... Read More »

HD-SDI Converter Compatibility

We have tested the following HD-SDI converters and the HERO3+ Black Edition and HERO3+ Silver Edition are both compatible with them: Atomos Connect HDMI/HD-SDI converter BlackMagic Mini Converter HDMI to SDI  The supported resolutions are dependent on what these converters can support.  For example we have found that using 720-120 outputs 720-60 successfully.

HERO3+ Camera Gets Stuck During the Update Process

In some rare cases you may encounter an issue where the HERO3+ Black Edition or HERO3+ Silver Edition camera gets stuck indefinitely while updating and never fully completes the update process.  If this happens, please follow these steps to resolve the issue: Remove and reinsert the battery. Press the Power button to power ON the camera. The update should then complete as expected. If the update does not complete, wait 5 minutes and then remove and reinsert the battery again. Press the Power button to power ON the camera. If you... Read More »

Advanced Protune Controls Explained

With HERO3+ Black Edition version HD3.11.02.00 and higher, there are advanced Protune™ controls for Color, ISO Limit, Sharpness and Exposure.  These advanced Protune settings provide a greater degree of control compared to the previous Protune implementation. Note: These Protune options can be adjusted in both the camera and the GoPro App. Setting Explanations (*) denotes the default settings   White Balance White Balance adjusts the overall color tone of videos. You can make adjustments to White Balance when shooting in Protune mode. Auto* 3000K (for use in warm light, eg. incandescent, sunrise/sunset) 5500K (for use in slightly cool... Read More »

Dual HERO System Battery Information

Can the cameras be plugged into power while the cameras are recording?Yes, you can plug the Dual HERO System BacPac into power while recording. You can also use the combo cable while recording for a mic and power. Can you use the Dual HERO System if the two camera batteries are both not fully charged, or at the same charge level?Yes, the two camera batteries do not need to be equally charged. When one camera battery dies, the camera LCD will say 3D lost sync and recording will stop. Does one... Read More »