Internal Microphone Disabled when the Combo Cable is Attached When a combo cable is attached to a HERO3 or HERO3+ camera the internal microphone in the camera is automatically disabled. The reason for this is that the Combo Cable allows for an external microphone to be connected, so the internal mic is turned off.
Software Update Instructions for HERO3+ Cameras This article instructs you how to update your HERO3+ camera's software. You will use this process if you are updating to a newer camera software version or if you are re-updating to the existing version already on your camera. Some reasons that you'd want to manually re-update the camera's software would be (1) if your camera freezes on the video camera icon right when you...Read More »
HERO3+ Camera Battery-life The charts below indicates the approximate continuous recording time (hr:min) you can expect when shooting in various video modes using a fully-charged battery. HERO3+ Black Edition With Wi-Fi Off With Wi-Fi On + Using Wi-Fi Remote With Wi-Fi On Using GoPro App With Wi-Fi Off + Using LCD Touch BacPac Video Mode Estimated Time Estimated Time Estimated Time Estimated Time 4k 15 fps 2:00...Read More »
Problems Downloading Camera Software Updates If you are having difficulty downloading the latest software update for your HERO3 or HERO3+ camera, it may be due to the browser that you are using. We have seen some problems when using Internet Explorer. Here are some specific issues we have seen: • The Next Step button is not clickable after entering your camera serial number, name, and email address. • The button...Read More »
HERO3+ Recording Time in Each Video Setting Recording time will vary according to the resolution setting used and the card capacity. Here are the average recording storage times for HERO3 cameras with a 64GB SD card. Note: If you are using a 32 GB SD card, these average record times would be half as large. Note #2: These are not battery life estimates, it these are storage capacity estimates for the SD...Read More »