What is your request about?

H3plus_black_supporticon

HERO3+ Black Edition


Quick Start Guides

Product Manuals

Music Bundle Manual

Answers to the most common questions:

How to Pair Your HERO3+ Camera and Wi-Fi Remote

If you can't control your HERO3+ camera with your Wi-Fi Remote, try pairing the two devices.  In most cases, this corrects the issue.  If it doesn't, use the "Contact Us" form to contact a GoPro Tech Support Rep so we can help you out. Here’s how to pair your HERO3+ Camera and Wi-Fi Remote: To get started, make sure your camera and remote have a full charge and are powered OFF.   Part 1 - Get your HERO3+ camera ready for pairing mode 1. Power ON the HERO3+ camera. 2. Press... Read More »

HERO3+ Short Record Times

If you notice that your HERO3+ camera is recording for significantly shorter than expected durations, this article should help you out. You should be able to record in 1080p 30fps for about 2 hours for HERO3+ Black Edition or 3 hours for the HERO3+ Silver Edition, until the batter runs out. This may be shorter if you have Wi-Fi enabled or are using certain bacpac accessories. If you are not getting this kind of record times, try the following steps: Make sure you’re using a known-good SD card. Check out our... Read More »

HERO3+ Black Edition Shuts Down with no Temperature Icon when Hot

In some cases you may experience the HERO3+ Black Edition shut down without seeing the temperature icon when the camera is hot.  It will show the temperature icon the first time the camera shuts down due to heat, but if you try to power on the camera while it is still too hot it may shut down without any temperature warning. If you run into this, let the camera cool down completely before using it again.  

Are HERO3+ Cameras Compatible with Existing Accessories, Mounts, and Harnesses?

  Yes, HERO3+ cameras are compatible with all existing HERO3 accessories, mounts, and harnesses.  

HERO3+ Low Resolution Video (LRV) File Size Information

This article details the Low Resolution Video (LRV) files and their respective full-resolution sizes. The testing that generated this data was done with 1 minute video recordings using similar outside lighting conditions for accuracy. Note: All FOV's were not listed because file size differences are negligible and pixel dimensions remain constant for all FOV's. HERO3+ Black Edition HERO3+ Silver Edition

HERO3+ Available Now!

Two new GoPro camera models are now available:  HERO3+ Black Edition and HERO3+ Silver Edition!  Check out this new introductory video which was shot 100% with the HERO3+ camera. For more information about these two cameras, check out the product pages here: HERO3+ Black Edition HERO3+ Silver Edition  

What are the Advantages of Using Wi-Fi Over Bluetooth?

You may wonder why the GoPro cameras use Wi-Fi rather than Bluetooth to communicate with the Remote and GoPro App.  Wi-Fi has several advantages over Bluetooth and Bluetooth LE* including: Higher Bandwidth Better Range Lower Latency Higher Bit-Rate Better Security *Bluetooth LE has the same functionality as Bluetooth however it has lower energy consumption.

GoPro Tutorial Videos

If you are interested in viewing any of our GoPro tutorial videos, you can check them out in the our GoPro Tutorial Playlist below.  We have several kind of videos to check out including: Videos explaining new products and key new product features. Videos describing various accessories such as mounts or housings. GoPro Athlete Tips & Tricks. We also have some GoPro Support Tips & Tricks Video Tutorials which are not available on our YouTube channel.  Video Tutorial - Formatting your SD Card from your GoPro Camera’s Settings Menu Video Tutorial... Read More »

What is SuperView?

SuperView is a new feature introduced with HERO3+ Black Edition which allows you to capture an immersive wide angle perspective. What this mode does is it takes a 4:3 aspect ratio and dynamically stretches it to a 16:9 aspect ratio. This can be a great choice because it uses the height of the camera's sensor that you get with 4:3 meaning that you will see more of the sky and ground assuming you are pointed at the horizon. What does dynamic stretching mean? The way it works is that the camera... Read More »

What are microSD Adapters?

In order for your microSD card to be seen on your computer you will need a microSD adapter.  These adapters can code in two varieties: microSD to SD card Adapter microSD USB card Reader Here is an image showing what both variety of adapters look like: