What is your request about?

H3plus_black_supporticon

HERO3+ Black Edition


Quick Start Guides

Product Manuals

Music Bundle Manual

Answers to the most common questions:

Static Sound is Heard on Recorded Video Files

For HERO3 camera users, make sure that you have updated to the latest camera software version. The latest update reduces interference from constant noises. There are times when certain external electrical interference or audio frequencies will interfere with the audio recording of the camera, and cause a background static. This static should only be appearing in your video if it is being exposed to the interference or frequency. For example, if in a car, you should not have the static if the car is switched off. Electrical systems vary from car... Read More »

Can HERO3+ Use Multiple Outputs at the Same Time?

  You cannot use multiple outputs such as HDMI and LCD Touch BacPac at the same time.  Basically only one kind of output (HDMI/LCD Touch BacPac/Composite/Wifi streaming) can be shown at any time.  

Do GoPro Cameras Check for an Audio Bit in the EDID?

  No, HERO3+ cameras (Black and Silver Editions) do not check for an audio bit in the Extended Display Identification Data.  

Do HERO3+ cameras support PTP Protocol?

No, HERO3+ cameras do not support PTP protocol.  

HERO3+ Auto Gain Control Information

Auto Gain Control makes far-field sound and sound when the camera is inside waterproof housing, usable.  The range of gain is 0-40 dB.  

HERO3+ Battery Specifications

The HERO3+ battery is a rechargeable lithium-ion battery and is rated at 1180 mAH, 3.7V, and 4366mWh.  

HERO3+ Camera Operating Temperatures

  We do not have any official extreme temperature ratings for the camera. In colder temperatures the main concern is reduced battery life. The camera does generate heat during operation to help keep the battery pack from getting too cold and therefore helps to minimize the reduction in run times. The camera may shut down if the internal temperature reaches 82° Celsius (180° Fahrenheit).  

HERO3+ External Microphone Information

What is the reserved power bias for external mics?The reserved power bias for external mics is 3.3v. What's the impedance of the external mic?GoPro mic input impedance is 2.2 Ohms, any mic that has impedance that's close to 2.2 Ohms should be OK Is the external mic connection balanced or unbalanced?Unbalanced

HERO3+ Black Edition Field of View (FOV) Information

What is the focal length equivalent for all FOVs (e.g. 9.5-11mm range) Wide FOV - 14mmMedium FOV - 21mmNarrow FOV - 28mm What are the horizontal, vertical, and diagonal degrees for all FOVs?   V. FOV degH. FOV degDiag. FOV deg 4 x 3 W 94.4 122.6 149.2 4 x 3 M 72.2 94.4 115.7 4 x 3 N 49.1 64.6 79.7 17 x 9 W 69.5 125.3 139.6 16 x 9 W 69.5 118.2 133.6 16 x 9 M 55 94.4 107.1 16 x 9 N 37.2 64.4 73.6

HERO3+ File Chaptering Information

When taking a video recording with HERO3+, the camera will automatically segment into a new file chapter once it has reached approximately 3.9 GB (Black Edition) or 2.2 GB (Silver Edition) in size. These files when put together with editing software will play seamlessly as if they were never chaptered, and when played back from the camera directly will also play through as one continuation. When the camera has the Looping video feature enabled, the files will chapter at 1-minute intervals when Looping is set to 5-minutes, and files will chapter... Read More »