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HERO3+ Black Edition


Quick Start Guides

Product Manuals

Music Bundle Manual

Answers to the most common questions:

How to Check Your Camera's Software Version

With the newer camera software versions, the camera will briefly show the version number on the camera's front LCD screen upon power it ON. This is the easiest way to determine the version that the camera is running on. You can also find out what software version is installed on your HD HERO2 camera or HERO3 camera by looking in your SD card's version.txt file. Follow these steps to check your camera's software version: Reformat your SD card in the camera, by using the delete all/reformat function in the settings menu.... Read More »

Using the Camera While Charging

You can simultaneously charge and record with the camera. To do this, you can use the supplied USB cable. Use that to connect your camera to a USB wall charger or auto charger that outputs 5V and 1A. You cannot record while the camera is connected to a computer.

Continuous Photo Mode Information

Continuous Photo mode allows you to capture a series of Photos continuously while holding down the Shutter button until you release the shutter button, or until the camera has taken 30 photos.

exFAT Computer Compatibility

If your computer tells you to format your 64 GB MicroSD card every time you connect it to your computer, but your computer won’t actually let you format the card, this means that either the card is defective or your computer doesn’t support the exFAT file system.... Read More »

Wi-Fi Range

Wi-Fi Remote Range: The Wi-Fi Remote can control cameras up to 600 feet away under optimal conditions. GoPro App Range: This depends on the smartphone/tablet device that is being used. Contact your device's manufacturer to find out information on Wi-Fi capability for your particular device.  

How to Prevent Wind Noise on Videos

If you find that you are picking up too much wind noise in your recording, there are several things you can do to minimize this: When you don't need the camera to be waterproof and are traveling under 100MPH, you can use the open back housing door.  This will allow for more of the engine or exhaust noise to be picked up by the microphone, and override the wind noise. Mount the camera in a location that is exposed to the wind as little as possible.  Placing the camera right in... Read More »

What Video Format do GoPro Cameras Record in?

All HERO3 and HERO3+ cameras record video using the h.264 codec and the MP4 file type.

The File Repair Icon is Displayed on the Camera

If you see a picture of a bicycle and a plus sign (+) on your camera’s screen, that’s the file repair icon.  This means that your file was corrupted during filming for some reason.  While the icon is showing on the screen, press ANY BUTTON on the camera, and the camera will repair the file. While the camera is attempting to recover the file, the icon will blink repeatedly. Once completed, the camera’s screen will revert to the normal file counter display. Here are some ways you can prevent file corruption... Read More »

How to Clean the Camera Lens

Breathing gently on the lens to fog it up and then wiping with a gentle cloth is the most affective way to clean the lens.  Repeat until clean. We recommend against using a cleaning solution.  If you use a cleaning solution, you run the risk... Read More »

HERO3 and HERO3+ Wrist Housing Video Tutorial

Check out this tutorial video on how to use the HERO3 and HERO3+ Wrist Housing.