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HERO3+ Black Edition


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Have an Idea or Suggestion for GoPro?

We are always stoked to hear from the GoPro community and we welcome your enthusiasm about us and what we are doing. If you have an idea or a suggestion for us, we encourage you to check out this page: Connect with GoPro.

How to Reset the Camera to Default Settings

What are you trying to do? Reset the camera to the default settings. This can be done for a variety of reasons including: Anytime you're experiencing a problem and you want to make sure that the camera settings aren't contributing to the issue. If you are experiencing a lag time when changing settings with the menu buttons. HDMI connection issues. If you are trying to reset the Wi-Fi name and password, check out this article. Where does it apply? HERO4 Black HERO4 Silver HERO3+ Black Edition HERO3+ Silver Edition HERO3: Black... Read More »

Drop Frame Timecode Information

Question Do GoPro cameras support drop frame timecode? Where does it apply? Monitors/recording devices that support drop frame timecode HERO4 HERO3+ HERO3 Answer The cameras support true 24p output, and cannot support time code dropdown to 23.59, so monitors/devices that support 23.59 will not be compatible. However, 30fps and 60fps will support the drop frame timecode of 29.97 and 59.94.

HERO3+ Camera Will Not Power On

What's the issue? The camera does not power on Where does it apply? HERO3+ cameras How to fix it If your camera is not powering on, there could be a fault with the camera, battery, SD card, or there could be a loose connection somewhere. We have some tips for you to try that should clear up the issue for you. Remove any BacPac accessories, the battery, and SD card from the camera. Reinsert the battery only. Press the power button. If the camera powers on, your camera was frozen and... Read More »

What is the Difference Between the Standard Housing and the Dive Housing

Question? What is the difference between the Dive Housing and Standard Housing? Where does it apply? HERO3 HERO3+ HERO4 Answer? The Standard Housing is the slim housing that comes with the HERO3+ and is waterproof down to 40m. The Dive Housing is Dive Housing is designed for deep sea diving and extreme activities. It is waterproof to 60m.

SD Card Reformat on a Mac Computer

What are you trying to do? Format an SD card in Windows Where does it apply? Mac OS X How to do it Here is a link that shows you how to reformat an SD card (or MicroSD card) on your Mac: The steps are also written out below. Connect the SD card to your computer by using an external card reader. Save all the files from your SD card that you want to keep to your computer before moving to step 2. Formatting the SD card deletes all the data... Read More »

SD Card Reformat on a Windows Computer

What are you trying to do? Format an SD card in Windows Where does it apply? Windows How to do it Windows XP & Windows Vista - Check out this video which contains the steps to format the SD card. Windows 7 - Check out this video which contains the steps to format the SD card. Windows 8 - See the written instructions below: Step 1: Bring up Desktop View If you are not already in Desktop View, bring up Desktop View by pressing the Windows key + D on your... Read More »

External Microphone Recommendations

Question What are the Recommended External Microphones for GoPro Cameras? Where does it apply? HERO4 HERO3+ HERO3 Answer This list is not 100% comprehensive, other mics may work, but these mics are supported: Supported by all cameras: All Rode VideoMic models Sennheiser MKE 400 Countryman Lapel (MEMWF05BD2-R) Sound Professionals SP-TFB-2 Opteka VM-100 Video Condenser Shotgun Microphone Sony ECMCS3 Clip style Omnidirectional Stereo Microphone Generally, any Lavalier microphone is supported Hero 4 Black Edition only: Shure SM57 Sennheiser MD421 Shure SM58 Shure SM7B Electrovoice Re20

How to Update Camera Software Wirelessly With the GoPro App

If you have updated your GoPro App to version 2.3 or greater, you now have the option to update your HERO4, HERO3+, Black Edition, or HERO3+ Silver Edition camera wirelessly directly from the GoPro App. There are 5 requirements in order to update GoPro camera software wirelessly, they are: You can only update HERO3+ and HERO4 cameras wirelessly. Earlier camera models cannot be updated in this way. If you have an earlier camera model, please visit the Software Update Page. You must be using a compatible mobile device. You must have... Read More »

How to Update Camera Software Wirelessly With the GoPro App

If you have updated your GoPro App to version 2.3 or greater, you now have the option to update your HERO4, HERO3+, Black Edition, or HERO3+ Silver Edition camera wirelessly directly from the GoPro App. There are 5 requirements in order to update GoPro camera software wirelessly, they are: You can only update HERO3+ and HERO4 cameras wirelessly. Earlier camera models cannot be updated in this way. If you have an earlier camera model, please visit the Software Update Page. You must be using a compatible mobile device. You must have... Read More »