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Hero3-black-edition

HERO3: Black Edition


Product Updates

Product Manuals

Remote Pairing

Answers to the most common questions:

What Video Format do GoPro Cameras Record in?

All HERO3 and HERO3+ cameras record video using the h.264 codec and the MP4 file type.

How to Clean the Camera Lens

All of the cameras’ lenses are cleaned before they leave the factory.  Sometimes a thin purple film can be seen on the lens.  If this occurs, it just means that our cleaning solution wasn’t wiped off all the way. There’s an easy way to remove it. Breathing gently on the lens to fog it up and then wiping with a gentle cloth is the most affective way to clean the lens.  Repeat until clean. We recommend against using a cleaning solution.  If you use a cleaning solution, you run the risk... Read More »

HERO3 and HERO3+ Wrist Housing Video Tutorial

Check out this tutorial video on how to use the HERO3 and HERO3+ Wrist Housing. 

The File Repair Icon is Displayed on the Camera

If you see a picture of a bicycle and a plus sign (+) on your camera’s screen, that’s the file repair icon.  This means that your file was corrupted during filming for some reason.  While the icon is showing on the screen, press ANY BUTTON on the camera, and the camera will repair the file. While the camera is attempting to recover the file, the icon will blink repeatedly. Once completed, the camera’s screen will revert to the normal file counter display. Here are some ways you can prevent file corruption... Read More »

HERO3 and HD HERO2 Resolutions Supported by GoPro App Preview (iOS and Android OS)

The following chart shows the supported video resolutions for video preview in the GoPro App. *If preview doesn't start using 960p, try using a different resolution such as: 1080p or 720p

HERO3 Low Resolution Video (LRV) File Size Information

This article details the Low Resolution Video (LRV) files and their respective full-resolution sizes. The testing that generated this data was done with 1 minute video recordings using similar outside lighting conditions for accuracy. Note: All FOV's were not listed because file size differences are negligible and pixel dimensions remain constant for all FOV's. HERO3: Black Edition   HERO3: Silver Edition   HERO3: White Edition

HERO3 File Chaptering Information

When taking a video recording, the camera will automatically segment into a new file chapter once it has reached approximately 3.78 GB (Black Edition) or 1.99 GB (Silver/White Editions) in size. When put together with editing software these files will play seamlessly as if they were never chaptered. When played back from the camera directly they will also play through as one continuation. When the camera has the Looping video feature enabled, the files will chapter at 1-minute intervals when Looping is set to 5-minutes, and files will chapter at 15-minutes... Read More »

Updating Camera Software for GoPro App Compatibility

In order to use the new features in the latest GoPro App update, it is requires to update your GoPro camera software. If you do not update your camera software you will get a message within the GoPro App that states: "Firmware Update Required". For information on how to update your firmware, see the following FAQs: HERO3 instructions HD HERO2 instructions

How to Prevent Waves or Distortion in Videos

If you are experiencing this wavy or distorted footage when using your GoPro during an activity where there is a large amount of vibration, it is most likely that a vibration is being emitted which is actually reaching the camera's sensor and causing the waviness. Depending on where and how you have your camera placed, there are a number of things you can do.  For example, when placed on a roll bar, add a strip of rubber (i.e. from a bike inner tube) to dampen the vibration.  With the curved or... Read More »

HERO3 Camera Premium Accessory Compatibility

The Wi-Fi Remote, LCD Touch BacPac, and the new Battery BacPac are compatible with the HERO3 camera and the HD HERO Original or HD HERO2 cameras.   You do not need a Wi-Fi BacPac if you have a HERO3 camera since the HERO3 camera has built-in Wi-Fi.  You will need the Wi-Fi Remote or the GoPro App if you want to use the HERO3 camera's built-in Wi-Fi though. Please note that there is however limited compatibility for the LCD Touch BacPac with the HD HERO Original and HD HERO2 cameras.  The... Read More »