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Hd-hero2-outdoor-edition

HD HERO2

PROFESSIONAL CAMERAS


Product Updates

Product Manuals

Answers to the most common questions:

HD HERO2 File Chaptering Information

When taking a video recording, the camera will automatically segment into a new file chapter once it has reached approximately 1.99 GB in size. When put together with editing software these files will play seamlessly as if they were never chaptered. When played back from the camera directly they will also play through as one continuation. This chaptering is intentional and there is no way to keep the camera from doing so. HD HERO2 cameras divide chapters like this so that in the event of a jolt or crash that causes... Read More »

No Audio Recorded with HD HERO2 Using an External Microphone

If the HD HERO2 camera is not recording any audio, it could be a one-time glitch being caused by a bad connection in the microphone port on the camera. Please try the following: Remove the battery from the camera. Insert and remove the microphone jack from the microphone port on the camera. Reinsert the battery into the camera. Power on the camera once more.

Mobile Device Disconnects from the Camera's Wi-Fi

If you are experiencing a problem where your phone or tablet is disconnecting from your camera's Wi-Fi network, this FAQ should help top resolve the problem. Here are some of the messages that you may receive on your mobile device: Avoided poor internet connection Internet connection is unstable Internet not available Network disabled, poor connection Network disabled because internet connection is slow Poor Connection / Connection Lost Follow these steps to try and resolve the problem: Forget the camera's wireless network via the mobile devices wireless settings, the re-add the camera's wireless... Read More »

Video Tutorial - Formatting your SD Card from your GoPro Camera’s Settings Menu

Formatting your SD card in the GoPro camera is the best way to remove old video and photos files. When you format your SD card in your camera the original file structure and partitions are restored so that the SD card will continue to properly communicate with the camera. Watch the demonstration below showing how to format your SD card. MusicBroke for Free "Murmur"Check out: http://brokeforfree.com/ For written instruction on how to format your SD card in your GoPro camera click on the camera model below: HERO3+ and HERO3  HD HERO2 ... Read More »

How to Pair the Camera with the GoPro App

To pair your GoPro camera with the GoPro App, please follow these steps: Power on your camera.  If you're using an HD HERO2 camera, with both units already powered on, attach the Wi-Fi BacPac to the HD HERO2 camera. Press the Wi-Fi button on the side of the HERO3/HERO3+ camera or Wi-Fi BacPac to go to the Wi-Fi menu.  Note - you'll need to press the button two times if you're using the HERO3+ or HERO3 camera. If you have a HERO3/HERO3+ camera, select "GoPro App", or if you have an... Read More »

What are the Advantages of Using Wi-Fi Over Bluetooth?

You may wonder why the GoPro cameras use Wi-Fi rather than Bluetooth to communicate with the Remote and GoPro App.  Wi-Fi has several advantages over Bluetooth and Bluetooth LE* including: Higher Bandwidth Better Range Lower Latency Higher Bit-Rate Better Security *Bluetooth LE has the same functionality as Bluetooth however it has lower energy consumption.

HD HERO Original & HD HERO2 Does Not Power On

Troubleshooting for issues with HD HERO Original or HD HERO2