What is your request about?

Hd-hero2-outdoor-edition

HD HERO2

PROFESSIONAL CAMERAS


Product Updates

Product Manuals

Answers to the most common questions:

Manual Software Update for HD HERO2 Camera

If you need to redo your camera software update, or you can't get the softwarwe update to work through GoPro Studio 2.0, you can update your HERO2 camera's software manually. Here's how to manually update your HD HERO2 camera software to the most current software version (HD2.08.12.312.WIFI.R68.02): Reformat your SD card in the camera with the Delete ALL/Format function in the settings menu. Download the HD2-firmware.bin file. Don't open the file once it downloads. Place the file on the root level of the SD card.  Here's the link. Once you confirm... Read More »

HD HERO2 HDMI Feed To External Monitor Settings

When you connect your HD HERO2 camera to an external monitor with an HDMI cable, your camera should automatically go into live-feed mode.  This means that the monitor will display what the camera's image sensor sees.  If your monitor is not displaying the signal, it may not be compatible with the HD HERO2 camera's HDMI output.  Here is a list of the HDMI output settings for the HD HERO2 camera:   NTSC HDMI output settings: WVGA 60fps output: 480p 60fps WVGA 120fps output: 480p 60fps 720p 30fps output: 720p 60fps 720p... Read More »

Wi-Fi BacPac Device Driver Installation - Windows 7 & Vista

This article describes the process to properly install the device driver for the Wifi BacPac in Windows 7 and Vista.  If you connect a powered on Wi-Fi BacPac and GoPro Studio  does not show it in the Device Window, this article applies to you.  Step 1- Turn off User Account Control (UAC) Instructions for Windows 7 Instructions for Windows Vista   Step 2 - Confirm that the Wi-Fi BacPac Device Driver is successfully installed on your computer To check if the Wi-Fi BacPac Device Driver is successfully installed, follow the below... Read More »

How to Pair Your HD HERO2 Camera + Wi-Fi BacPac and Wi-Fi Remote

If your Wi-Fi Remote isn't finding your Wi-Fi BacPac + HD HERO2 camera, you might need to pair the devices.  This resolves the issue in most cases.  If it doesn't, you can contact a GoPro Tech Support Representative by using the "Contact Us" form so that we can help you out.   Here’s how to pair your Wi-Fi Remote and HERO2 camera + Wi-Fi BacPac: To get started, make sure your camera, remote, and BacPac have a full charge and are powered OFF.   Part 1 - Get your Wi-Fi BacPac... Read More »

How to Prevent Wind Noise on Videos

If you find that you are picking up too much wind noise in your recording, there are several things you can do to minimize this: When you don't need the camera to be waterproof and are traveling under 100MPH, you can use the open back housing door.  This will allow for more of the engine or exhaust noise to be picked up by the microphone, and override the wind noise. Mount the camera in a location that is exposed to the wind as little as possible.  Placing the camera right in... Read More »

Video Tutorial: How to Start Using Your HD HERO2 Camera

Check out the below video tutorial to learn how to start using your HD HERO2 camera.

Formatting an SD Card with the HD HERO2

This article explains how to reformat your SD card with your HD HERO2.   Note – reformatting the SD card will delete all data off of the card, so be sure that you save any videos or pictures you want to keep on your computer before reformatting the SD card. For a video demonstration on formatting an SD card with your GoPro camera, check out this article: Formatting your SD Card from your GoPro Camera’s Settings Menu We’re going to navigate though the camera’s settings menu to reformat the SD card.  To... Read More »

Fix for HD HERO2 Camera Stuck in v.198, v.222, or v.312 Update Mode

How to fix your HD HERO2 camera that’s stuck in v.198, v.222, or v.312 software update:   1. Ensure that your camera is fully charged. Leave it powered off and disconnected from your computer.   2. Use a card reader to reformat your SD card on your computer. Here are some tutorials on how to reformat your SD card:          - Windows XP, Windows Vista: here          - Windows 7: here          - Mac: here   3. Download software v.312 to your... Read More »

Differences Between the HD HERO2, HD HERO Original, and HD HERO 960

You can view a comparison chart of the HD HERO2, HD HERO Original, and HD HERO 960 cameras here.

How to Clean the Camera Lens

All of the cameras’ lenses are cleaned before they leave the factory.  Sometimes a thin purple film can be seen on the lens.  If this occurs, it just means that our cleaning solution wasn’t wiped off all the way. There’s an easy way to remove it. Breathing gently on the lens to fog it up and then wiping with a gentle cloth is the most affective way to clean the lens.  Repeat until clean. We recommend against using a cleaning solution.  If you use a cleaning solution, you run the risk... Read More »