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HD HERO

ORIGINAL CAMERAS


Product Updates

Product Manuals

Answers to the most common questions:

GoPro Original Features

« BACK Features 3D HERO System This latest firmware is needed to use your HD HERO cameras with the latest GoPro products. Simply download the firmware and follow the instructions above. LCD BacPac: This latest firmware is needed to use your HD HERO cameras with the latest GoPro products. Simply download the firmware and follow the instructions above. LCD On (LCO) and LCD Off (LCF) Control the power of your LCD screen. LCD On (LCO) keeps the LCD screen on continuously while the camera is operating. LCD Off (LCO) automatically powers... Read More »

Wi-Fi BacPac Device Driver Installation - Windows 7 & Vista

This article describes the process to properly install the device driver for the Wifi BacPac in Windows 7 and Vista.  If you connect a powered on Wi-Fi BacPac and GoPro Studio  does not show it in the Device Window, this article applies to you.  Step 1- Turn off User Account Control (UAC) Instructions for Windows 7 Instructions for Windows Vista   Step 2 - Confirm that the Wi-Fi BacPac Device Driver is successfully installed on your computer To check if the Wi-Fi BacPac Device Driver is successfully installed, follow the below... Read More »

How to Clean the Camera Lens

All of the cameras’ lenses are cleaned before they leave the factory.  Sometimes a thin purple film can be seen on the lens.  If this occurs, it just means that our cleaning solution wasn’t wiped off all the way. There’s an easy way to remove it. Breathing gently on the lens to fog it up and then wiping with a gentle cloth is the most affective way to clean the lens.  Repeat until clean. We recommend against using a cleaning solution.  If you use a cleaning solution, you run the risk... Read More »

Differences Between the HD HERO2, HD HERO Original, and HD HERO 960

You can view a comparison chart of the HD HERO2, HD HERO Original, and HD HERO 960 cameras here.

Updating the HD HERO Original Camera's Software

To determine if your HD HERO Original camera needs a software update, go through your settings menu and locate the LCO/LCF options. If you cannot locate this function, a software update is required.  HD HERO Original Camera Software Update The above link will allow you to download the software and provide instructions to update your camera. If you are having trouble getting the update to take, try watching the video tutorials below:   ** Please note while the video tutorial is done on a MAC, the same steps are taken on a... Read More »

Wi-Fi BacPac Device Driver Installation - Windows 8

This article describes the process to properly install the device driver for the Wifi BacPac in Windows 8.  If you connect a powered on Wi-Fi BacPac and GoPro Studio does not show it in the Device Window, this article applies to you. Step 1- Turn off User Account Control (UAC) Instructions for Windows 7  Instructions for Windows Vista   Step 2 - Confirm that the Wi-Fi BacPac Device Driver is successfully installed on your computer To check if the Wi-Fi BacPac Device Driver is successfully installed, follow the below steps: Click... Read More »

Camera Compatibility with Battery BacPac

The HD HERO2 camera and the HD HERO Original camera are compatible with the Battery BacPac.  The HD HERO2 camera will work with the Battery BacPac out of the box.  A software update is required for the HD HERO Original camera to work with the Battery BacPac.  To update your HD HERO Original camera software, please go to the HD HERO Original Camera Software Update page. Once you find the LCO/LCF option in your HD HERO Original camera's Settings menu, your camera should work with the Battery BacPac. Please note that... Read More »

Wi-Fi BacPac Camera Compatibility

The Wi-Fi BacPac is compatible with both the HD HERO Original and the HD HERO2 camera.  It is not compatible with the HD HERO 960 camera. The remote function of the Wi-Fi BacPac is compatible with the HD HERO Original camera. This allows you to remotely power the camera on/off, and start/stop recording.  The smartphone application is not able to sync to the HD HERO Original camera, so live preview and mobile device functionality is not possible with this camera model.   This feature is available with the HD HERO 2... Read More »

Controlling HD HERO Original Cameras and HD HERO2 Cameras with one Wi-Fi Remote

It is possible to control both HD HERO Original cameras, and HD HERO2 cameras with a single Wi-Fi Remote.  Each camera will need to have a Wi-Fi BacPac that is paired with the single remote.

Audio Problems After Using Battery BacPac with the HD HERO Original Camera

If you have a problem with your camera's audio after using the Battery BacPac, it's likely that you haven't successfully updated your camera's software to be able to function with the Battery BacPac. Once you find the LCO/LCF settings on your camera, you know that the camera software is properly installed and it will be ready to function with the Battery BacPac.  Please check out the Updating the Software in the HD HERO Original Camera page for instructions on how to update your camera's software.