What are you trying to do?

Locate my GoPro product serial number.

Where does it apply?

  • HERO4
  • HERO4 Session
  • HERO+ LCD
  • HERO3+
  • HERO3
  • HD HERO2
  • HD HERO Original
  • BacPac Accessories
  • Wi-Fi or Smart Remotes

How to do it

Cameras

HERO4 - Remove the battery and locate the white sticker inside the battery bay. Your serial number will be 14-characters in length, and begin with "C31."
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HERO4 Session - Look on the inside of the I/O door on the side of the camera.  Your serial number will be 14-characters in length, and begin with "C31."
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HERO+ LCD - Look on the bottom of the camera (next to the housing tabs). Your serial number will be 14-characters in length, and begin with "C31."
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HERO - Open the Housing Backdoor, your serial number will be 14-characters in length, and begin with "C31."
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HERO3+ - Remove the battery and locate the white/silver sticker inside the battery bay. Your serial number will be 15-characters in length (including the "+" sign), and begin with "H3."
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HERO3 - Remove the battery and locate the white/silver sticker inside the battery bay. Your serial number will be 15-characters in length, and begin with "HD3."
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HD HERO2 - Remove the battery and locate the silver sticker inside the battery bay. Your serial number will be 14-characters in length, and begin with "H2."
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HD HERO 960 - Remove the battery and locate the silver sticker inside the battery bay. Your serial number will be 14-characters in length, and begin with "HD2."
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HD HERO (Original) - Remove the battery and locate the silver sticker inside the battery bay. Your serial number will be 14-characters in length, and begin with "HD1."
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BacPacs

LCD (Touch) BacPac - Locate the silver sticker on the rear of the unit. Your serial number will be 13- to 15-characters in length, and start with "LB," "LCD," or "B212."
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Battery BacPac - Locate the silver sticker on the rear of the unit. Your serial number will be 13- to 15-characters in length, and start with "BB," or "B211."
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Wi-Fi BacPac - Locate the silver sticker on the rear of the unit. Your serial number will be 14-characters in length, and start with "WIF."
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Remotes

Smart Remote - The serial number is etched on the rear of the device. Your serial number will be 14-characters in length, and start with "A111."
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Wi-Fi Remote - The serial number is etched on the rear of the device. Your serial number will be 15-characters in length, and start with "RMTE."
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