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GoPro App


Product Updates

Answers to the most common questions:

How to Update Camera Software Wirelessly With the GoPro App

If you have updated your GoPro App to version 2.3 or greater, you now have the option to update your HERO3 + Black Edition or HERO3+ Silver Edition camera wirelessly directly from the GoPro App.  There are 5 requirements in order to update GoPro camera software wirelessly, they are: You can only update a HERO3+ Black Edition or HERO3+ Silver Edition camera wirelessly. Earlier camera models cannot be updated in this way. You must be using a compatible mobile device. You must have an active connection to the internet. The GoPro App defaults... Read More »

Wireless Camera Software Update Questions

How long does it take to download a GoPro camera update with the GoPro App? This will vary based on the conditions present. If you have about 2.5 Mbps download speed, it will take about 80 seconds.   Is there a cost to my cellular data plan? This will depend on you carrier and cellular data plan, so check with your carrier for specifics.  The file is about 25 MB and will normally take around 80 seconds to download.   Please note that the GoPro App default is automatically set for downloads to... Read More »

HERO3+ Resolutions Supported by GoPro App Preview (iOS and Android OS)

The following chart shows the supported video resolutions for video preview in the GoPro App. HERO3+ Black EditionSupported?    HERO3+ Silver EditionSupported? 4K 17:9 No   1080-60-W Yes 4K No   1080-60-M Yes 2.7K 17:9 No   1080-60-W Yes 2.7K No   1080-30-W Yes 1440-48-W No   1080-30-M Yes 1440-30-W Yes   1080-30-N Yes 1440-24-W Yes   960-60-W Yes 1080-48-SuperView No    960-30-W Yes 1080-30-SuperView Yes    720-120-W Yes  1080-24-SuperView Yes    720-120-M Yes  1080-60-W Yes   720-120-N Yes 1080-60-M Yes   720-60-W Yes 1080-60-N Yes   720-60-M Yes 1080-48-W Yes  ... Read More »

How to Share GoPro Video to Social Sharing Apps

This article describes processes to share video to Instagram or other social sharing sites.

Unable to Delete 3D Files or Format an SD Card From the GoPro App

This is a normal, designed feature to eliminate the risk loosing desired footage.  You can’t delete file or format the SD card from the App.  The trash can and formatting options will no longer be available in the App when connected to a Dual HERO System.

How to Turn the GoPro Photo of the Day into the Wallpaper on Your Mobile Device

As of GoPro App version 2.4 it is possible to set the GoPro Photo of the Day as the wallpaper on a phone or tablet. Note: Version 2.4 is currently only available for Android devices. Here is how to set the wallpaper:  

Have an Idea or Suggestion for GoPro?

We are always stoked to hear from the GoPro community and we welcome your enthusiasm about us and what we are doing.  If you have an idea or a suggestion  for us, we encourage you to check out this page:  Connect with GoPro.

No Preview When Using iDrive

Issue descriptionPreview does not start or the iDrive system only displays the GoPro logo. Environment iPhone 4s and up iOS 7 and up BMW or Mini with iDrive Apps SolutionThe iDrive system may not render the preview screen for the following reasons: United States customers: The parking break needs to be engaged in order for preview to display. European customers: Preview won't display if you are driving 3km/h or faster. If you are using a device that does not support Live Transmission Protocol (LTP), you will not be able to render the preview screen. ... Read More »

What is the iDrive BMW App?

With the GoPro App v2.4 for iOS, BWM & Mini drivers will be able to control their camera using the iDrive system. This article provides an overview.