What's the issue?
When updating manually or automatically through the software updater, the camera's LCD screen displays "update failed"or "wireless update failed".
Where does it apply?
- HERO4 (Silver & Black)
How to fix it
If the camera or Wi-Fi software update fails, you can try the following steps to fix the problem:
- Power off the camera.
- Reformat the SD card in the camera or in the computer.
- Redo the software update manually through the software updater.
- Try a different SD card if possible.
Follow the links below for instructions on how to manually update the camera software.