The statutory – legal guarantee covers the productions defects of the products and of the accessories GoPro for a period of 2 years from the original purchase day and this guarantee can be enforced by the consumer within 2 months form the discovery of the defect. We suggest, for this reason, to keep your receipt (tax receipt at purchase) or other similar document received when you pick up the product. In case of conformity defect, the consumer is entitled, at its own discretion, to the repair or the substitution of the defected products by the seller, without any additional cost, save if the requested remedy is not possible or too much expensive in respect of the other. If repair or substitution are not possible, the consumer has, in any case, the right to have a reduction of the price or to have a sum proportioned to the product value paid back, against the return of the product to the seller. The above applies ONLY to consumers as defined by the Law.
Damages deriving from the use or from an accident or caused by the natural wear and tear do not fall within this guarantee or other guarantees. GoPro denies any responsibility deriving from incidental or consequential damages caused by the misuse of the products or its components. The guarantee does not cover the loss of the box and the damages which can derive from such loss and this is because of potential errors made by the users in closing. Please read and follow carefully the instructions for the hermetic closure of the boxes.