What is your request about?

3d-hero-system

3D HERO System

PREMIUM ACCESSORIES


Product Updates

Product Manuals

Answers to the most common questions:

3D Recording Created Two Files of Different Lengths

If all settings are correct during 3D recording your files should not waver in lengths. GoPro CineForm Studio will not accept clips that do not properly align for 3D conversion. You can trim these clips to match lengths before import if you wish to combine these for 3D.

Unable to Combine the HD HERO Original Camera with the HD HERO2 Camera in the 3D HERO System

You can only combine two of the HD HERO2 units or two of the HD HERO Original units together to use with the 3D HERO System. The two cameras must be the same type for the 3D HERO System.

How to Check Your GoPro Order Status

If you want to check your GoPro Order Status, we have a tool that will allow you to do that. GoPro Order Status If you enter your info in the tool linked above you will see all the details about your GoPro order, including its status and tracking information.

Have an Idea or Suggestion for GoPro?

We are always stoked to hear from the GoPro community and we welcome your enthusiasm about us and what we are doing. If you have an idea or a suggestion for us, we encourage you to check out this page: Connect with GoPro.

Premium Accessory Compatibility

The following table shows Premium Accessory compatibility with the different GoPro camera models. X = Yes, compatibile L = Limited compatibility Limited compatibility explanation There is limited compatibility for the LCD Touch BacPac with the HD HERO Original and HD HERO2 cameras. The LCD Touch BacPac touch interface does not work with these cameras, but you can control it just like you control your original LCD BacPac. The camera's Shutter button is used to select menu options, and the Power button is used to cycle through menu options. The Battery BacPac... Read More »