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3D HERO System

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Answers to the most common questions:

Upside-down Mode for 3D Recording

Upon insertion of the sync cable the cameras will automatically orientate depending on which side of the sync has been inserted. R will place the camera in Up mode, while L will place the camera in Upside-down mode.

File Format for 3D Recordings

The cameras record .mp4 video files. Pictures will be saved as .jpg files. These are the same files that the camera will record in without the Dual HERO BacPac or 3D sync cable inserted. You can use one or both of the files depending on whether or not you wish to create 2D media or 3D media.

Waterproof Rating for the 3D HERO System

The 3D HERO System is approved at the same underwater rating as the HD HERO waterproof housing, down to 197ft/60meters.

3D HERO System Compatibility

The 3D HERO System is currently compatible with HD HERO Original and HD HERO2 cameras. It is not compatible with any other camera. You will need to update your camera's software before using the 3D HERO System. You will need to do this update on both cameras which are being used for 3D recording. The original HD HERO camera will require firmware version 54 or later, and the HD HERO2 camera will require version 70 or later. HD HERO Original Camera Software Update HD HERO2 Camera Software Update

Required Software Update for Using the 3D HERO System

Note: This article does not apply to the Dual HERO System. Using the GoPro 3D HERO System may require an update to your HD HERO Original and HD HERO2 cameras' software. Please visit our update section to download and install this update if you have not already done so. You will need to do this update on both cameras which are being used for 3D recording. The original HD HERO camera will require firmware version 54 or later, and the HD HERO2 camera will require version 70 or later. HD HERO... Read More »

Distance Between Lenses in the 3D HERO System

The distance between the two camera lenses when seated in the 3D HERO System is 33 mm.

Optimal Distance for 3D Recording

For optimal 3D recording we recommend keeping your subject at least 3 feet from the camera when shooting in WVGA, 720p, and 720p, and 5 feet when shooting in 1080p.

Using One Button Mode for 3D Recording

One Button Mode is not available for 3D recording. It will be removed from the settings upon insertion of the Dual HERO BacPac or 3D Sync Cable.

Recording in Two Different Resolutions with the 3D HERO System

If your cameras are recording in two different resolutions while using the 3D HERO System, the cameras will record in sync, but you will not be able to combine them for 3D viewing. The files will only be good for 2D viewing.

3D Recording Created Two Files of Different Lengths

If all settings are correct during 3D recording your files should not waver in lengths. GoPro CineForm Studio will not accept clips that do not properly align for 3D conversion. You can trim these clips to match lengths before import if you wish to combine these for 3D.