GoPro Support
While we are dedicated to making it easier to use a camera during your favorite activities, we are equally dedicated to providing you with the best possible service. Checkout the FAQs, Troubleshooting guides, and tips below.
If you need to contact GoPro’s Customer Support team, please use the form at the bottom of the page.
Firmware Updates
- HD HERO2 Cameras (HD HERO2 Outdoor, Motorsports, & Surf Editions)
- HD HERO Original
A firmware update is required for HD HERO cameras used with the 3D HERO System.
(HD Helmet HERO / HD Surf HERO / HD Moto HERO / HD Naked HERO) - There are no firmware updates for the HD HERO 960.
Troubleshooting
Experiencing problems with your GoPro camera? See if we can solve it here:
HOW TO
FAQs
Read the latest questions and answers to help familiarize yourself with GoPro products:
Policies
Questions on GoPro policies? Read through the topics below to find answers.
Instruction Manuals
CAMERAS
HD HERO2
HD HERO
HD HERO 960
HERO Wide
- 5MP Standard Def (English, .pdf)
- 3MP Standard Def (English, .pdf)
GoPro CineForm
- GoPro CineForm Studio (English, .pdf)
