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Shipping To:
Answers to the most common questions:
Shipping to APO / FPO Military Addresses
Yes - for most items! Please follow these instructions when entering your Shipping Address during checkout: In the City field, enter APO or FPO, whichever applies. In the State/Province field, select one of... Read More »
Shipping Cost Calculation
Shipping cost is determined by the weight & size dimensions of your purchased items, the distance between our warehouse in CA and your shipping address, and how quickly you request the package be... Read More »
Order Shipment Notification & Package Tracking
As soon as your order is shipped out you will receive an email notifying you that your package is en route. In this email we will include the tracking number to track delivery... Read More »
Marking Packages as Gifts to Avoid Duty/VAT/Import Costs on International Shipments
We are sorry, but we cannot mark your package as a gift since this is unlawful and could jeopardize GoPro’s ability to continue exporting products.
How to Rotate/Flip a Video in GoPro CineForm Studio
If you've taken a video upside down with your HD HERO camera, no worries. Flipping it back up is easy by using the free GoPro CineForm Studio software.  Here's how to do so: 1.  import the... Read More »
GoPro CineForm Software Download (FREE)
You can download the free GoPro CineForm Studio software from our website.  
Customer Responsibility for Import Duty, VAT, or Other Taxes Outside of the US
We now ship to many EU countries from our EU shipping facility. For orders shipping to the EU zone, the VAT is included in the item price for some countries. Here's a list of EU countries we ship to and whether or not VAT is included in the item price.
US and International Shipping to PO Boxes
Unfortunately, we cannot ship to PO Boxes in the continental US. However, orders shipping to Hawaii, Alaska, Puerto Rico, Guam or US Virgin Islands will ship USPS Priority Mail.  PO Box addresses are... Read More »
Same Day Shipping Cut-off Time
For U.S. orders and orders outside of EU Zone: Same day shipping is offered for orders shipping to a U.S. address with FedEx 2-Day or FedEx Overnight selected during the checkout process, if... Read More »
Delivery Time Estimates and Map for Domestic US Deliveries
The time it takes to receive your order depends on the Shipping Method you choose during checkout, and the time of day you place your order. Please see table below for the shipping... Read More »
How to Upload Videos to Vimeo
  Editing Tips & Tutorials: How to Upload to Vimeo Sign-Up for a Vimeo account. It’s free, and it’s easy. If you want to have HD capabilities, and full embed control over your videos,... Read More »
GoPro 3D Center
Visit the GoPro 3D Center to learn about the 3D HERO System and GoPro CineForm Studio.  There, you can: Learn how to use the 3D HERO System and watch product demos. Download FREE... Read More »
HD HERO2 Camera Features and Highlights
The new HD HERO 2 Camera is 2x more powerful in every way compared to the original HD HERO.  Here are the highlights of the HD HERO2: Professional 11MP Sensor 2x Faster Image... Read More »
Editing Videos from the HD HERO2 Camera and the HD HERO Original Camera in the Same Timeline
You can edit video from the HD HERO Original camera into the same timeline as video from the HD HERO2 camera.  The video formats are the same so the files can be easily... Read More »
3D HERO System Compatibility
The 3D HERO System is currently compatible with HD HERO Original and HD HERO2 cameras.  It is not compatible with the Standard Definition HERO camera or the HD HERO 960 camera.  You will need to update your camera's software... Read More »