Which cameras will work with the 3D HERO System (HD960, Standard Def, etc.)?
For 3D enabled recording you will need to use two GoPro HD HERO 1080p cameras (with the bus port on the back). The HD HERO 960 and HERO SD are NOT compatible with the 3D HERO System.

Will I have to update my firmware?
Yes, using the GoPro 3D HERO System requires an upgrade to your HD HERO cameras firmware. Please visit our firmware section to download and install this update if you have not already done so. You will need to do this update on both cameras which are being used for 3D recording.

Do both 3D HERO Sync cables need to be inserted and ejected in a particular order?
Any order is acceptable for insertion and ejection of the sync cable. Please make sure the orientation is correct—left camera is upside down and right camera is right side up.

Do the SD cards used on both cameras have to be the same brand, size and class?
No, as long as the cards used are the recommended specs for the HD HERO they do not have to be identical between cameras. You can have different sizes, class ratings, and brands and the sync will still be effective.

When connected with the sync cable, does the shutter button control both cameras?
For recording, yes. You will only need to press record once on the Master [R] camera if you want to start synced 3D recording. If you would like to adjust modes, or turn the camera on and off you will need to use the mode/power button on both cameras.

What happens if I record in two different resolutions?
Your cameras will record in sync, but you will not be able to combine them for 3D viewing. The files will only be good for 2D viewing.

Do I only have to change the setting on one camera?
No, you will need to make sure that settings are updated and set to be exact on each camera before 3D recording.

Do I need to put the camera’s in UP/UPD?
Upon insertion of the sync cable the cameras will automatically orientate depending on which side of the sync has been inserted. R will place the camera is UP, while L will place the camera in UPD. This orientation will stay set until manually changed or alternate sync is inserted. (Note: if you wish to return your cameras to UP orientation after use, simply insert the R sync into both cameras)

Why don’t the red lights blink at the same time?
The red lights do not indicate that the two cameras are in or out of sync. Since this feature can be turned off in the settings menu (BLO/BLF) they are not a requirement to indicate synced recording. You may find that in some instances they match up, and others do not.

Can I capture time-lapse photos with one camera while the other camera is recording video?
This is possible, but not with the sync cable inserted. The sync cable will only assist with synced 3D recording when modes are identical between cameras. If you would like to use the 3D housing for dual recording you can simply neglect the sync cable and start recording before inserting the cameras into the housing. Make sure to place the camera that is upside down in UPD mode before recording may also assist with your editing.

Will one button mode function for 3D recording?
One button will not be available for 3D recording. It will be removed from the settings upon insertion of the Sync Cable.

What modes can I use for 3D?
For 3D recording: Timelapse (PES) is available at 2,5,10,30, and 60 second intervals, as well as video recording at resolutions 1,2,3,4, and 5.

Is there an optimal distance from the camera, for 3D to work?
Yes, for optimal 3D recording we recommend keeping your subject at least 3 feet from the camera when shooting in r1 through r4 and photo mode, and 5 feet when shooting in r5 mode.

Is the new housing still waterproof?
Yes, the 3D HERO System is approved at the same underwater rating as the HD HERO waterhousing at 180ft/60meters

Will I need special editing software?
The FREE GoPro CineForm Studio will assist with the basics of combining and utilizing your content in 3D. If you wish to sequence your media or add a soundtrack, you will need separate software to achieve this (ie: Final Cut Pro, Adobe Premiere, etc).

Can I connect the cameras to my television and play the video in 3D?
Before viewing GoPro 3D media, you will need to use GoPro CineForm Studio in order to create a 3D file from the files you recorded using the 3D HERO System.

Will I need a special computer?
You will need a computer that meets the minimum required specifications for the GoPro CineForm Studio software.

What format do the 3D files record in, and can I also just use 1 of the files?
The cameras record as .mp4 files. This is the same file the camera will record in without the sync cable inserted. You can use 1 or both of the files depending on whether or not you wish to create 2D media or 3D media.

Will I need a special TV?
Your 3DTV is designed for either Active or Passive display of 3D content. If your 3DTV glasses require that you turn them on and off, you have an Active 3DTV. If your glasses are polarized and don’t require powering on and off, then you have a Passive 3DTV. All 3DTVs and 2D TVs can display Anaglyph 3D content.See Ways to Watch 3D.

How can you share/watch 3D video?
You will be able to share your 3D content online, on your 3D television, mobile devices, computer and through a BluRay™ player. See Ways to Watch 3D.

Will I have to buy 3D glasses?
You will not have to purchase any glasses to view your 3D content in Anaglyph as they are included with the 3D HERO System. However if you wish to view your content on a passive or active television you may need to purchase alternative 3D glasses if they were not included with purchase of your television.

What happens if my file names don’t match up?
GoPro CineForm Software has an auto-pairing feature which will determine whether a match for 3D is available based on many different aspects of data. If your clips do not have the same name the system will still attempt to auto-pair your file. In some cases you may find that it has not. If this happens you can manually pair your mislabeled videos using the Manual Import feature in the import queue. (Note: it is always important to organize your media before beginning a project. If you find that your clips are out of order, or scattered, it is always a good idea to organize them before you begin importing them into the software.)

What happens if my files end up in different recording lengths?
If all settings are correct during 3D recording your files should not waver in lengths. GoPro CineForm Studio will not accept clips that do not properly align for 3D conversion. You can trim these clips to match lengths before import if you wish to combine these for 3D.

What do the Vertical and Horizontal adjustments do?
When a 3D file is created you are working with two active videos. If the auto-align between clips does not converge to your liking, you can use the Vertical and Horizontal adjustments to adjust these two videos to correct alignment.

Can I add music to my videos using the GoPro CineForm software?
This feature will not be available upon initial release but should be implemented in successive releases.

Will I be able to make a full edit of different recorded files using the GoPro CineForm software?
You will not be able to sequence your clips upon initial release. Increased editing functionality will be implemented in future releases.

What editing program do I need to use for further editing of the 3D files?
Depending on your operating system and your plans for editing you can use a wide variety of editing programs. Any editing software that accepts .AVI or .MOVs files should be able to work with the GoPro CineForm files directly, enabling 3D editing within with your exiting editing tools.

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